77.5 Inch All-In-One Tall Cat Tree Condo Multi-Level Large Kitten Activity Tower with Hammocks and Hanging Basket for Cats

The 77.5 inch cat tree condo is a multi-level activity tower designed to provide hours of entertainment for your feline friends. This impressive cat tree stands at over 6 feet tall and features several platforms for cats to climb, jump and play on. The structure is made of high-quality materials, including sisal posts for scratching and plush carpeting for comfort. The cat tree is perfect for multi-cat households as it offers enough space for several cats to play together comfortably. The sturdy construction ensures that the cat tree is stable and safe for your pets to use. With this cat tree, your cats will have their very own playground right at home.

Main Features

● Stable and Sturdy Structure: This cat tree is made of solid wood and high-quality MDF, which ensures high stability when kittens jump up and down freely. Each tier supports up to 33 lbs. Thanks to the widened, sturdy base, this free-standing cat house remains stable without an anti-tip device.

● Removable and Washable Ultra-Soft Mats: Covered with soft and skin-friendly plush fabric, the kitten house provides a warm and comfortable resting place. More, the plush pad is attached with a hook-and-loop fastener so it can be easily removed for cleaning.

● Satisfy Cat's Natural Instincts: Compared with other cat trees, the scratching boards of this cat tree are all wrapped by 100% natural sisal, which satisfies the cat's scratching instinct and protects furniture from damage. What's more, the multi-level design conforms to the kitten's nature of jumping and climbing. More, 2 hanging fur balls will keep them entertained by attracting their attention.

● All-In-One Tall Cat Tree: With its own top perch, cats can observe the terrain at a height of 77.5", hanging baskets at different levels, spacious apartments and furry platforms provide an exclusive place for the little cute to relax. There are 2 dedicated A hammock designed for lounging and play, with a flexible lower deck.

Specifications

• Color: Natural
• Materials: Plush, pine wood, sisal, MDF
• Product dimensions: 29.5" x 22" x 77.5" ( L x W x H )
• Net weight: 77lbs
• Maximum weight of each tier: 33 lbs

Package includes

• 1x Cat tree
• 1x User's manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com