78" Tall Cat Tree with Sisal Posts, Wooden Large Cat Tower Condo, Modern Multi-Level Kitten Activity Tree

This cat activity tree is versatile and satisfies various cat needs, including perching on the top, resting in the hammock, lounging in the condo, and strolling on the platform. The sisal wrapped posts allow kittens to scratch without damaging furniture. The tree includes dangling fuzz balls to keep cats entertained and covered in soft, plush material for warmth and comfort. The plush cover is removable for easy cleaning with hook and loop fasteners. This cat tree is built to last, with a reinforced base and high-quality wood and MDF board that can hold up to 33 lbs per level without shaking. It is an excellent choice for your pets!

Features

• 🐈All-In-One Tall Cat Tree: Comes with a top perch, cat can observe the terrain at the height of 77.5”. Hanging basket, roomy condo and furry platform are at different levels provide cuties with exclusive relaxation places. There are 2 hammocks that specially designed to lounge and play, and the lower one can be rotated flexibly.

• 🐈Meet Cats’ Natural Instincts: Compared with other cat tree, the scratching posts at this cat tree are fully wrapped by 100% natural sisal, satisfying cats’ scratching instinct and protecting furniture from damage. What’s more, the multi-level design meets jumping and climbing nature of kittens. Plus, 2 dangling fur balls draw their attention for entertaining themselves.

• 🐈Removable & Washable Ultra-Soft Mats: Covered with soft and skin-friendly plush fabric, the modern cat tree offers a warm and comfortable place for cozy rest. Besides, the plush mats are attached with the hook and loop fasteners, which can be effortlessly removed for cleaning.

• 🐈100% Solid Pine Wood: Made of solid wood and premium birch multilayer board, this cat tower ensures high stability while kittens jumping up and down freely. Each tier can support up to 33 lbs. Thanks to the widened sturdy base, this freestanding cat condo can keep steady without anti-tipping mechanism.

• 🐈Best Gift for Your Lovely Feline Friends: Your cuties will love this comfy and warm home, where they can enjoy life. This cat tree allows all sizes of cats to play and relax. Installation video and step-by-step instructions are included and you won’t find it difficult to install the cat tree on your own.

Specifications

• Color: Natural
• Materials: Plush, pine wood, sisal, MDF
• Product dimensions: 29.5" x 22" x 77.5" ( L x W x H )
• Net weight: 77lbs
• Maximum weight of each tier: 33 lbs

Package includes

• 1 x Cat tree
• 1 x User's manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com