90 CM Artificial Entrance Christmas Tree, Pre-lit Potted Xmas Tree with 125 Branch Tips

Description:
Adding a touch of magic to your holiday decor with our entrance Christmas tree!
The potted Christmas tree is designed to enhance your decor style with its enchanting appearance. With 125 realistic branches made of lifelike pine needles and PVC leaves, the Xmas tree looks natural, while ensuring flame-retardant and non-allergic experience. Besides, the leaves feature glittery tips for more attractive look. And there are 13 clusters of red berries to add a splash of color. One of the highlights of this Christmas tree is the 50 LED lights that emit a warm white glow and have a 6-hour timer function. The control box allows you to easily enjoy the captivating lights. And the pot with vintage appearance adds charm to your space. We recommend that you fluff the branches and leaves to get a fuller shape. Thanks to its proper size, the Christmas tree in pot is suitable for porch, home or store.

Features:
125 dense branch tips are dotted with 104 bright red berries
Pine needles with sparkle powder create visually appealing appearance
50 warm white LED lights emit cozy and soft glow
Equipped with a 6 hours timer for easy time setting andoperation
Pre-lit design makes it easy to assemble and operate
Waterproof control box enables you to conveniently enjoy inviting lights
Superior PVC material is flame-retardant, no odor and non-fading
Stable base makes the Xmas tree less prone to tip over

Specifications:
Color: Green
Material: PVC, Metal
Tree Height: 90 cm
Tree Width: 50 cm
Size of Base: 14 x 14 x 14 cm (L x W x H)
Number of Branch Tips: 125
Number of LED Lights: 50
Number of Red Berries: 104
Net Weight: 1.5 kg

Package Includes:
1 x Christmas Tree
1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com