96CM/120CM Foldable Heavy-Duty Metal Dog Cage W/Lockable Rolling Casters, Removable Tray, 2 Lockable Doors

Solid & Chew-proof Metal Construction: In contrast to other 5 mm thin and unsafe metal wires, our dog crate is constructed of 10 mm thick metal tubes, providing superior durability and resistance to deformation or chewing. Moreover, its upgraded thickened base plate adds stability, while narrow gaps at the bottom ensure your pet's paws stay safe and unharmed during use.
Foldable Design for Easy Storage: With its flexible folding hinges, this portable dog cage can effortlessly fold into a compact size in seconds, making storage and transportation hassle-free. It is perfect for those on the go or with limited space at home.
Double Locking Doors: The metal dog kennel crate features a top door, making it convenient to interact with your dogs, and a front door for your dog to enter and exist seamlessly. And doors are locked by metal anti-collision locks, preventing accidental opening, keeping your dog safe. (Warm Tips: We recommend adding chewing toys inside and avoiding locking the door during initial crate use, helping your pet acclimate gradually.)
Easy Mobility: The rolling dog crate is equipped with 360° rolling casters, allowing you to effortlessly maneuver the dog crate in any direction. And 2 casters can be locked, ensuring good stability and security. This makes it easy to move around and suitable for both indoor and outdoor use.
Hassle-Free Maintenance: There is a convenient pull-out tray at the bottom that can be easily rinsed with water, making cleaning a breeze. Additionally, the tray is secured by a metal flap, avoiding unwanted spillage and fall-off.

Description:

The Ultimate Solution for Your Pet's Comfort and Security!

Our foldable metal dog cage measures 96 x 65 x 77 cm (L x W x H)/120 x 76 x 90 cm (L x W x H), providing ample resting space for medium and large-sized dogs/large and X-large-sized dogs. Made of heavy-duty powder-coated metal construction, this cage is substantial, deformation-resistant, chew-resistant, and rustproof, ensuring long-lasting durability. Thanks to the flexible folding hinges on the sides, you can easily collapse this cage into a compact size, allowing for convenient storage when not in use. Besides, it comes with a large top door for easy interaction and a front door for seamless entry and exit. With four 360° rolling casters, including two lockable ones, this cage offers mobility for optimal placement. Invest in this versatile and stylish dog cage for a cozy retreat that meets your pet's needs.

Features:

• Thick metal tubes provide better protection against deformation and chewing
• Easy and quick to fold into a flat size, convenient to store, move, and transport
• With a lockable top door and front door, provide easy access for your pet
• Doors can be locked by metal anti-collision locks, prevent any accidental openings
• With a pull-out tray, easy to clean, offer a tidy and hygienic environment for your pets
• The metal flap prevents the tray from falling off during transportation
• With rolling casters, easy to move the dog crate and lock it wherever you want
• Comes with a large and comfy interior, suitable for large & medium-sized/X-large & large-sized dogs

Specifications:

• Color: Black
• Material: Metal
• Overall Dimensions: 96 x 65 x 77 cm/120 x 76 x 90 cm (L x W x H)
• Size of the Front Door: 35 x 52 cm/48 x 63 cm (L x H)
• Weight Capacity: 50 kg
• Net Weight: 25 kg/35 kg

Package Includes:

• 1 x Foldable Metal Dog Cage
• 1 x A Pair of Gloves
• 1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com