97CM Cute Cat Tree for Indoor Cats, Cat Condo Furniture w/Fully Wrapped Sisal Scratching Posts

• All-in-one Cat Tree: With a spacious condo and a convenient perch, this kitten activity center offers the perfect retreat for your furry friends to rest, relax, and watch the world. And the rotatable jumping platform adds fun, giving your feline companions space to jump and exercise.
• Protect Furniture with Style: The cat tower is equipped with fully wrapped scratching posts, which provide a satisfying outlet for your cats to sharpen their claws, ensuring your furniture remains intact and unscathed. Made of natural sisal rope, the scratching posts are built to last.
• Comfy Recreation Spot: The cute cat tower is covered in warm and soft polyester peach skin, thus your cats will feel like they're snuggled up in a cloud. Besides, the cat condo features a removable & washable cushion, enabling your cats to curl up comfortably.
• Stable & Safe Construction: Featuring a solid pine wood base, the kitty cat tree ensures that our cat tower will remain sturdy no matter how your feline friends explore and jump. And the round base is not easy to cause injuries to your furry friends.
• Adorable & Compact Design: The cat tower with a green cloud-shaped platform and perch will enhance the style to your home decor. Meanwhile, the 60 cm x 40 cm x 97 cm small cat tree can seamlessly blend with small apartments and corners.

Description:

Elevate your room style and please your furry friends with our cute cat tree!

Our cat tower will meet your cats' curiosity with the top perch. Featuring a spacious condo, the kitten activity center provides the perfect sanctuary for your furry friends to rest and relax. Besides, there is a removable cushion inside, making maintenance a breeze. Our cat tree features a unique rotatable jumping platform, providing your feline companions with ample space to explore and play. The cat tree is covered with soft material, which is made of soft, warm and glossy polyester peach skin to ensure maximum coziness. Worried that your cat will damage your furniture and leave the room a mess? The cat tree is equipped with sisal scratching posts, allowing your cats to satisfy their urge to scratch while protecting your furniture from their sharp claws. The green cloud-shaped platform and perch will add a touch of nature to your home decor. And the stability is assured with a solid pine wood base.

Features:

• Bird-watching perch enables your cats to overlook the world
• Spacious & cozy condo allows furry friends to rest without disturbance
• Removable & washable cushion is made of comfortable polyester peach skin
• Soft, warm, glossy and non-shedding fabric offers maximum comfort
• Rotatable jumping platform provides spacious space for cats to explore
• Sisal scratching posts meet kitties' scratching instinct
• Weighted bottom keeps the balance of the cat tree
• Green cloud-shaped design will make your furry friends feel like lying on the lawn
• Non-slip pads protect your floor from unwanted damage

Specifications:

• Color: Green
• Material: Sisal, Polyester Peach Skin, Pine Wood, Engineered Wood
• Product Dimension: 60 cm x 40 cm x 97 cm (L x W x H)
• Cat House Size: 29 cm x 29 cm x 29 cm (L x W x H)
• Entry Size: 20 x 15 cm (L x W)
• Net Weight: 6.5 kg
• Each Tier Maximum Weight: 15 kg
• Package Includes:
• 1 x Cat Tree
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com