Adjustable Shiatsu Pillow Massager with Heat Deep Kneading for Shoulder, Neck and Back
Features
● Relieve Muscles: Experience the soothing power of 8 advanced 3D deep-kneading knots and alleviate tension in your neck, lower and upper back, shoulders, lumbar, waist, legs, calves, and feet. Say goodbye to overused and tight muscles with our versatile massager!
● Infrared Heating Function: Our massager goes beyond basic relaxation with an infrared heating function that enhances muscle therapy. The Overheat Protection Device and 15-minute Auto Shut-Off ensure safety, while the programmed temperature of 113℉/45℃ provides the perfect balance for a rejuvenating massage experience.
● 2 Massage Directions: Mimicking the skilled hands of a real massage therapist, our pillow massager features built-in bi-directional movement control. Auto-reversing every minute, ensures a comprehensive massage effect, reaching deep into muscles for effective relief. Let the massage direction automatically change, ensuring a thorough and invigorating massage every time.
● Portable and Lightweight Design: With a sleek 3.5" thickness, this pillow massager boasts a portable and lightweight design. Perfectly contoured to fit behind your neck and body curves, it's ideal for use in the car, office, or home. The included car plug adds convenience for on-the-go relaxation.
● Adjustable Straps: Tailor your massage experience with high elastic straps that make it easy to attach the massager to most chairs and cars. Enjoy personalized comfort as you relax and unwind. Indulge in the luxury of a professional massage wherever life takes you!
Specifications
Color: Black
Cover material: PU leather, polyester mesh
Product size: 12" x 8" x 3.5" (L x W x H)
Rated power: 24W
Output voltage: DC12V
Input voltage: AC100-240V 50/60Hz
Package includes:
1 x Massage pillow
1 x Car plug
1 x US plug
1 x Instruction Manual
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com