BABY JOY Baby Cot Mattress Pad, Dual Sided 8CM Thick Mini Toddler 97 x 68CM Crib Mattress

• 【Dual-sided Sleeper Firm/Soft Support】 This baby cot mattress features unique reversible-sided design with different levels of firmness on each side for various growth stages. The firm high density foam provides more support for 0-9 months newborns and protects their spine. While the softer, high-resiliency memory foam side is comfortable for toddlers over 9 months to use.
• 【8CM Thick Comfortable & Breathable Foam】 Made of 8cm high-quality skin-friendly 40D memory foam, our baby mattress can provide strong support to baby's vertebra and help newborns get maximum comfort , and passed the AS/NZS 8811.1:2013 test. Designed with air bleed, the mattress topper can also discharge air, reduce body heat and then keep a balance between firm support and soft comfort.
• 【Fit Most Standard Baby Cot】 We have carefully designed rounded corners and superior edge support in order to create a snug fit. In this way, our 97 cm x 68 cm baby crib mattress can fit most standard full-size crib and toddler bed. It provides newborns with totally safe spaces. And there is no gap between two packs, no risk of unsafe spaces. Please measure your crib first to ensure a perfect fit.
• 【Washable Zipped Cover & Safe to Use】 The cover of our mattress is removable, simplifying the cleaning process and helping to maintain the original condition of memory foam. You can easily wash it in the washing machine to keep your kid’s sleep environment fresh, clean, and cozy.
• 【Wide Usage for Application】 Our mattress's size: 97 cm x 68 cm x 8 cm, this can not only be used in the baby's crib, it can also be placed in other places to perform different functions. You can also put it in a baby fence for protection, or make it as a creeping mat for protecting babies from damaging.
• If you have any questions, you are welcome to contact us with babyjoyau@outlook.com

Description:

We designed this baby cot mattress to provide your baby or toddler with ultimate comfort and vital support for a peaceful nights' sleep.

The 8 cm thick playpen mattress features a unique reversible design to meet the exact sleep needs of a growing baby. Firmer sides provide safe resistance for newborns and infants (0-9 months), while soft memory foam sides support toddlers (9+ months). It can also be used as a play mat, toddler can enjoy lying and rolling on the mattress without noisy sound. Our premium protective cover fits snugly over the mattress and removes via zipper for cleaning. This crib mattress fits perfectly with most baby cot, seamless and safe for your baby.

Features:

• Rounded corners and edge support create a snug fit into all 97 cm x 68 cm portable cribs
• Softer side for maximum comfort and firmer side for newborn support
• Made of a breathable fabric and filled with thick foam, noise reduction and softness
• Provides your child with enough support and comfort to ensure a restful sleep
• No risk of unsafe spaces or lost pacifiers, toys at the sides or corners of this playard pad
• The zipped cover is waterproof, removable, and machine washable
• 8 cm thick foam core will retain their shape and keep baby high above the floor away from dirt
• Four sides adopt the exquisite stitching process, firm and reliable
• Meets AS/NZS 8811.1:2013 certification
• Suitable for all standard playpens, playards, custom cribs, and beyond

Specifications：

• Color: White
• Material: Fabric, Foam
• Dimension: 97 cm x 68 cm x 8 cm (L x W x H)
• Product Weight: 2 kg

Package Includes：

• 1 x Baby Cot Mattress
• 1 x Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com