BABY JOY Baby Playpen, BPA-Free Foldable Toddlers Safety Fence Play Yard

• Spacious Play Area: This large 127 x 127cm playpen provides your baby roomy safe space to crawl, walk, stand, and play freely. It's designed for children up to 3 years old.
• Safety Enclosed: All top joints are equipped with anti-collision foam pads, which help prevent injuries by cushioning the impact if your little one hits the head. The seamless fit ensures no gaps leading to pinching, ensuring maximum safety for your child.
• Safe & Robust Materials: The sturdy metal frame (tube thickness 1 mm) makes it a long-lasting addition to your child’s playtime essentials. Plus, the anti-wear Oxford fabric is also BPA-free, and 360° see-through mesh cloth allows parents to interact with the little ones at any time, giving the baby enough sense of security.
• Easy Access & Engaging Fun: This play yard is equipped with a convenient zip-open side door that offers easy in-and-out for babies and toddlers. Included accessories are 50 colorful ocean balls and 4 pull-up rings to promote physical activity and motor skills development.
• Foldable & Portable Design: No assembly needed when you receive this playpen. It sets up and folds down simply. It comes with an included carry bag, convenient for transport and storage. Whether at home or at a picnic, this versatile playpen is your go-to solution for safe and contained play.

Description:

Play safe, grow safe!

This large playard offers enough space for your little one to explore, and joints are wrapped by foam to prevent the baby from hitting the head. Parents can easily interact with their children through the see-through mesh. The play yard includes 50 ocean balls and 4 pull-up rings for physical activity and motor skills development. This foldable play pen requires no assembly, making it convenient for transport and storage with the included carry bag.

Features:

• Large space for kids to crawl, walk, and play
• Seamless fit and anti-collision foam pads at joints
• Detachable foam pads with hook and loop fasteners
• Crafted with rounded corners to avoid injuries
• Equipped with a zipper gate for easy access
• Easy setup and storage with tool-free folding and unfolding
• Carry bag included for traveling or outdoor use
• 50 ocean balls help improve hand-eye coordination and sensory development
• Pull-up rings promote development from crawling to walking
• Made with child-safe and robust materials
• Sturdy metal frame with anti-slip foot pads
• Unfold and ready to use when you receive the playpen

Specifications:

• Color: Grey
• Material: Oxford Fabric + Mesh Cloth + Metal

Small Size:

• Overall Dimension: 127 cm x 127 cm x 72.5 cm (L x W x H)
• Side Door Dimension: 98 cm x 55 cm (L x H)
• Suitable Age: 0-3 years old
• Net Weight: 6 kg

Large Size:

• Overall Dimension: 150 cm x 150 cm x 76.5 cm (L x W x H)
• Side Door Dimension: 120 cm x 54 cm (L x H)
• Suitable Age: 0-3 years old
• Net Weight: 7 kg

Package includes:

• 1 x Baby Playpen
• 50 x Ocean Balls
• 4 x Pull-up Rings
• 1 x Carry Bag
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com