BABY JOY Foam Ball Pit for Kids, Soft Round Ball Pool Playpen Fence with 200 Ocean Balls & Storage Bag

• Kids' Amusing Activity Center: The foam ball pit creates a world of fun and imagination for your little one. This soft round kiddie baby playpen doubles as a ball pool or can combine with a slide (not included), providing endless entertainment for toddlers.
• Safe & Comfortable Area: The ball pit is crafted from soft, breathable and skin-friendly brushed milk silk fabric that is durable and resistant to deform, providing a cozy and secure environment for your kids. 5 cm thick soft foam construction and round corner design protect toddlers from impact. The ball pool is BPA-free and has passed AS/NZS ISO 8124 certifications for safety use.
• Easy to Clean, Install, and Store: The outer cover has a smooth zipper so it can be removed for easy rinsing. As for assembly, simply unzip the cover and put the foam block into the ball pit. When not in use, the 200 balls can be put in the bag for easy storage.
• A Great Gift: This ball pit is an ideal gift for young ones aged 1-6 years old to get the most out of indoor playtime, helping to promote promote their hand-eye coordination, motor skills and cognitive skills. It is a versatile and engaging addition to any kids room, playroom or nursery.
• Compressed in a Roll: The ball pool comes in a compressed roll. Please wait 24-48 hours for the pit to fully expand once the box is opened. Overall Dimensions: 90 x 30 x 5 cm (Outer Diameter x Height x Wall Thickness). The ball pit can hold up to 500 balls, with 200 ocean balls included.

Description:

This foam ball pit provides a soft and cushioned environment for little ones to play and explore. Kids will love diving into the colorful balls of the ball pit pools. The high-density foam filling ensures softness and comfort while maintaining support. The skin-friendly brushed milk silk fabric, thick bottom, and wall provide a safe and fun play area for toddlers. Additionally, the setup and take down process is quick and hassle-free. All you need to do is unzip the cover, put the foam block in and wait for the shape to fully recover within 24-48 hours. Moreover, the outer cover can be removed for easy washing.

Features:

• Brushed milk silk fabric combines good softness and tactility
• Surrounded by thick and shock-absorbent foam construction for protection
• High-density sponge provides more comfort for your kids
• BPA-free PE balls take the safety to a higher level
• Machine washable cover for easy maintenance
• The removable cover comes with smooth zipper
• Includes 200 balls for hours of entertainment
• Accommodate 1-2 kids from 1 to 6 years old to play together
• Comes in a compressed roll and expand to its original shape within 24-48 hours
• With AS/NZS ISO 8124 certification
• Detachable ball pit pad, easy to assemble

Specifications：

• Color: Grey
• Material: Brushed Milk Silk Fabric, Sponge, PE
• Overall Dimension: 90 x 30 x 5 cm (Outer Diameter x Height x Wall Thickness)
• Diameter of Inner Ball Pit: 80 cm
• Diameter of Ocean Ball: 5.5 cm
• Recommended Age: 1-6 years old
• Net Weight: 2.5 kg

Package Includes：

• 1 x Ball Pit
• 200 x Ocean Balls
• 1 x Bag
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com