BABY JOY Foldable Portacot, 2-in-1 Baby Travel Cot with Safety Enclosure & Padded Mattress

• 💡【Versatile 2-in-1 Design】Transition seamlessly from a comfortable baby crib for infants to an engaging playpen as your child grows. This multifunctional design not only saves space but also offers a long-lasting solution to your child’s resting and playing needs.
• 🥰【Premium Comfort & Safety】Equipped with a soft-padded mat and protective mesh enclosure, this travel crib ensures your baby’s comfort and safety. The zippered entrance to the playpen area provides peace of mind for parents and fun for little ones.
• 👶【Quick & Easy Setup】Set up this travel crib effortlessly without any tools and provide a secure environment for your baby in minutes. Ideal for busy parents on the go, the intuitive design ensures you’re ready for naptime or playtime wherever you are.
• 💗【Ultra Portable Design】This crib is designed with your active lifestyle in mind, featuring a compact folding size and including a convenient carrying bag. Whether you're visiting grandparents or embarking on a family vacation, transportation and storage are a breeze.
• 🎶【Built to Last】Crafted with durability in mind, this pack and play features a robust metal frame that ensures it can withstand the rigors of travel and frequent use. The added bonus of an easy-to-clean mat cover means maintaining a hygienic space for your baby is straightforward and stress-free.

Description:

Seamlessly transitioning from a cozy crib to an exciting playpen, this innovative product requires no tools for setup. The see-through mesh enables you to observe your little ones as they enjoy their new space. The crib features a portable design that is convenient and easy to transport to various locations due to its compact folding mechanism. It also includes a carry bag for added convenience. Moreover, premium comfort and safety are guaranteed with a soft-padded mat, wrapped guardrail, and protective mesh. Additionally, the sturdy frame and easy-to-clean cover allow you to focus on fun, not on fuss. Provide your baby with the best!

Features:

• Works as a baby crib for resting, supporting up to 9 kg
• Safe and spacious playpen designed for 0-36 months old
• Mesh fabric provides air circulation
  
• Suitable for baby's outdoor nap, unaffected by location
• Comfortable sleeper mat with dust-proof cover
• Compact size and lightweight design
• Handy carrying bag
• Leaves a zippered entrance
  
• Safety mesh enclosure and foam-wrapped guardrail
• Sturdy metal frame with non-slip pads

Specification:

• Color: Grey
• Material: Oxford Fabric, Mesh, Polyester, Sponge, Peachskin Fabric, Aluminum, Metal
• Overall Dimensions: 114 x 101 x 66 cm (L x W x H)
• Dimensions of Zippered Entrance: 59 x 50 cm (W x H)
• Dimensions of Mat: 92 x 60 cm (L x W)
• Overall Dimensions of Carrying Bag: 79.5 x 25.5 x 20.5 cm (L x W x H)
• Second Layer Crib from Guardrail: 32 cm
• Weight Capacity of Second Layer Bed: 9 kg
• Weight Capacity of Baby Playpen: 15 kg
• Net Weight: 8 kg

Package Includes:

• 1 x Travel Crib
• 1 x Carrying Bag
• 1 x Instructions

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com