BABY JOY Manual Rocking Bassinet for Baby

• Rocking & Stationary Mode: The rocking function can be easily locked so that the rocking bassinet turns into a baby crib. Most importantly, this baby bassinet rocks gently and quietly under the horizontal rocking mode. All you need to do is pushing the bassinet lightly and your baby will be soothed to sleep.
• Adjustable Tilt Angle: By adjusting the strap with buckle, the half side of this rocking bassinet can be tilted up to 8° according to your need. A proper inclination of the bassinet is able to help the baby breathe more easily when burping, and also prevents the baby from refluxing and spitting milk.
• Better Air Ventilation: The mesh cloth on the left and right sides of the baby crib improves the air ventilation and protects newborns from suffocation. Besides, the breathable mesh cloth will not block parents’ view. Parents can observe their baby’s movement through the mesh surface.
• Stable & Safe Construction: 4 sturdy legs are made of paint metal pipes for prolonged service life. And they form into triangular structure which features reliable stability and is not easy to wobble. The linen fabric bassinet cover and mesh cloth is comfortable, skin-friendly and harmless.
• Easy to Carry & Store: Following step-by-step instruction, this travel bassinet for baby is quick to assemble and disassemble without tools. The bassinet can be folded in half and stored into the included carry bag, which is convenient to place in the car trunk while traveling.

Description:

This rocking bassinet for baby will largely save time and effort of new parents.

Featuring horizontal rocking mode and stationary mode, this bassinet can be used as a baby crib or a bedside sleeper. The half side of the bassinet can be tilted up to 8 °, which is helpful to prevent baby from refluxing after feeding. The breathable and visible mesh cloth not only enhances air circulation but also allows parents to observe their baby directly. Built with stable triangular structure, this bedside bassinet stands firmly on the floor no matter how your baby moves. In addition, this foldable baby bassinet is perfect for traveling and the carry bag is included in the package.

Features:

• Gentle and silent rocking motion helps soothe baby to sleep
• Can be easily switched between rocking mode and stationary mode
• Adjustable inclination prevent baby from refluxing and spitting milk
• Surrounded by breathable and visible mesh cloth
• Constructed with stable and sturdy metal legs
• Easy to assemble and disassemble without tools
• Comes with a carry bag for storage and transport
• Package includes the mattress with support plate

Specifications：

• Color: Dark Grey + White
• Material: Metal, Linen Fabric, Cotton
• Overall Dimension: 92 x 63 x 74 cm (L x W x H)
• Folded Dimension: 50 x 15 x 53 cm (L x W x H)
• Mattress Size: 83 x 41 cm
• Suitable Age: 0-6 months
• Weight Capacity: 9 kg
• Net Weight: 6 kg

Package Includes：

• 1 x Rocking Bassinet with Mattress
• 1 x Carry Bag
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com