Baby Playpen, Extra-Large Play Yard with Play Mat, 50 Ocean Balls & Carrying Bag

• Spacious & Safe Playing Area: This baby playpen boasts a spacious playing space of 206 x 145 (L x W), holding up to 3 kids at the same time. What's more, the 69 cm scientific height is suitable for playing, walking and crawling. Thus, parents can free their hands for other things.
• 4-Side Mesh & 2 Zipper Gates: Designed with 4-side visible and breathable mesh, the baby playard enables you and babies to see each other at any time. Besides, the 2 large doors with external zippers allow parent-child interaction while preventing babies from opening the doors by accident.
• Designed for Stability & Safety: The solid metal tubes with high quality connectors ensure overall stability. And anti-skid suction cups increase steadiness, avoiding the baby play fence from wobbling. Our Playpens meet the Australian Safety Standard AS/NZS 2195: 2010 to ensure the safety of infants. In addition, the selected materials and considerate corner protection are friendly to babies' security.
• Comfortable & Foldable Mat: The premium XPE mat fits well with the baby play yard. Likewise, you are able to use it separately and 2 sides are designed with different patterns. The non-slip and waterproof surface features good cushioning for safe use. When not in use, the mat can be folded easily.
• Simple to Assemble & Move: Equipped with a clear instruction, this large baby playpen is easy to put together. More importantly, it is easy to disassemble and carry with the provided carry bag, which offers great convenience if you need to go out.

Description:

Made of premium oxford fabric that is BPA free and wear resistant, the baby play yard is ideal for babies from 0 to 3 years old. The large playing area with scientific height is safe for them to play and explore. Thanks to the support of sturdy metal tubes with reinforced connectors, the baby playpen stands stably. Meanwhile, the anti-slip suction cups enhance steadiness. With the large arch doors, you are able to interact with babies. Additionally, even if you are busy with other things, the 4-side mesh allows you to keep an eye on kids. The equipped ocean balls and carry bag bring more fun and convenience. Furthermore, the thick and soft XPE mat features different patterns on each side. When not in use, it can be folded for space-saving storage.

Features:

• Firm connectors and anti-slip suction cups for extra stability
• 360° breathable and visible mesh design for secure feeling
• Arched doors with external zippers prevent accidental opening
• Reversible and foldable mat with non-slip design for safe use
• Reasonable height for safe crawling, walking, playing, etc
• High quality oxford fabric for wear resistance and sturdiness
• Soft sponge protection for babies' security
• Come with colorful ocean balls for additional fun
• Equipped with a carry bag for easy storage and transport
• Meet the Australian Safety Standard AS/NZS 2195: 2010
  

Specifications：

• Color: Grey/Dark Grey
• Materials: Oxford Fabric, Metal, PP, Sponge, XPE
• Overall Dimension: 206 x 145 x 69 cm (L x W x H)
• Net Weight: 8.5 kg
• Recommended Ages: 0-3 Years Old

Package Includes：

• 1 x Baby Playpen
• 1 x Mat
• 1 x Carry Bag
• 50 x Ocean Balls
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com