Building Block Cat Tree, 4-in-1 Large Wooden Cat Tower with Space Capsule Nest

• Customizable & Stylish Design: The building block cat tree can be assembled into 4 different shapes, allowing you to create a cat tower according to your personal preferences and room layouts. Besides, with balcony-shaped platform and space capsule, the cat tower is a chic addition to any room.
• All-in-1 Kitten Activity Center: Equipped with a curved top cat bed, your furry friends can enjoy distant view or take a cozy nap. And there are 3 jumping platforms that allow cats to exercise their agility. Moreover, the large cat tree tower features a transparent space capsule for you to watch your cats from a different perspective.
• Cater to Cats' Natural Instincts: Equipped with a hanging feather toy, the tall cat tower will keep your cats engaged and satisfy their hunting desires while providing hours of fun. Besides, there are multiple thick sisal wrapped scratching posts to keep cats' paws healthy and protect your furniture.
• Durable & Stable Structure: The multi-level cat tree is well balanced with a wide thickened base. And the kitten activity center is crafted with solid rubber wood, which is known for its sturdiness and resistance to cracking, thus ensuring long lifespan.
• Easy Maintenance: Equipped with removable mats, the modern cat tree offers comfortable experience and ensure easy cleaning. And the wooden surface is easy to clean with a wet cloth. The tall cat tree size: 60 cm x 60 cm x 146 cm(L x W x H).

Description:

Let our versatile cat tree provide a fun play area for your feline companions!

With 4 combination forms, you can create a cat tower that suits your space and cats' preferences perfectly. This multi-level cat tower is designed to accommodate up to 3 cats at a time, providing ample space for them to play, rest, and stretch their paws. The curved top cat bed with mat will ensure maximum comfort during cats' nap time. And the transparent space capsule allows you to watch your adorable cats. The balcony-shaped platform brings a touch of luxury to the cat tree, making it a stylish addition to your home. To satisfy cats' natural instincts, there exist a hanging interactive toy and sisal wrapped scratching posts. The 2 round platforms are designed to adapt to the cat's nature of jumping. For lasting companionship, the cat tree is made of selected materials. Made from rubber wood, this cat tree is sturdy and not easy to crack. And the large and thickened base ensures your cats are secure while enjoying their playtime. For easy maintenance, the removable mats are machine washable.

Features:

• Free combinations meet your different needs
• The multi-level cat tower can accommodate up to 3 cats at a time
• Top cat bed is designed to fit cats' body curve
• Watching cute cats at all times with transparent space capsule
• Balcony-shaped platform looks luxurious
• Fully wrapped scratching posts are made of natural sisal rope
• Hanging interactive toy will satisfy cat's hunting instincts
• 2 round platforms can adapt to the cat's nature of jumping
• Premium rubber wood construction is sturdy and durable
• Removable & machine washable mat provides cozy experience
• Large & thickened base ensures excellent stability
• Equipped with hook & loop fasteners for easy attachment
• Smooth round corners are less prone to hurt cats during jumping

Specifications:

• Color: Beige
• Material: Rubber Wood, Paper Rope, Plush, PP Cotton
• Overall Dimensions: 60 cm x 60 cm x 146 cm(L x W x H)
• Capsule Size: 29 cm x 15 cm(Dia. x H)
• Net Weight: 20.5 kg
• Maximum Weight Per Platform: 15 kg
• Package Includes:
• 1 x Cat Tree
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com