Cat Tree, Cat Acitivity Center, with Durable Material, Square-Shaped Scratching-Posts, Sisal Scratching Posts

• Widen And Spacious Design: The extra-large elevated with raised rim offer maximum comfort and strong support for a feline friend while they are lounging and resting. It stands 117 cm is a perfect height for bird watching and enjoy the sunshine.
• Modern And Sleek Look: This modern and upgrade cat tree with a sleek construction and stylish finishes look clean and great. Its heavy-duty baseboard and well-balanced design ensure its stability. The unique style allows it to fit into all furniture designs.
• Cozy And Privacy: The condos come with ultra-soft cushions that offered a quiet and private place to curl up sleep and rest. The cubby house satisfies different ages of cats as the floor apartment requires no steps is great for elder and young kittens.
• Healthy and Fun: Full wrapped with natural sisal, the scratching post will completely satisfy their instinct of scratching and keeps their claws from your expensive furniture! The natural sisal not only keeps their claws healthy but also increases the scratching experience.
• Easy to Install and Clean: With detailed assembly instructions and all tools delivered, it is easy to set up this cat playhouse step by step in a short time. In addition, all mats are removable and washable, easy for you to clean up, and create a comfy environment for your cats.

Description:

Unlike traditional cat trees, this wooden cat tree looks outstanding with its sleek and stylish finishes and fits better in modern and contemporary decor.

This modern cat furniture is equipped with all amenities for the cat to play rest and scratch. 2 fully sisal scratching post satisfy their instinct to sharpen and condition their claws. Cozy rooms offer a private and cozy place to sleep and hide away.The large top platform covered with removable and machine washable cushion is great for your cat to take a nap on and observe their little kingdom. They will have endless fun with this wonderful cat tower.

Features:

• Modern and Sleek appearance looks clean and trendy.
• Removable cover and antislip mat for easy care
• A Large condo provides a quiet place to curl up and sleep
• Padded perches provide the right height for a bird view
• Fully scratching posts for keeping claws healthy
• Soft and removable plush mat is machine washable
• Comes with clear instructions for easy assembly

Specifications:

• Color: Show in the picture
• Material: Engineered wood, MDF, Sponge, PVC, Sisal
• Overall Dimension: 68 x 48 x 117 cm (L x W x H)
• Dimension of Condo: 35 x 33 x 30cm (L x W x H)
• Diameter of Top Round Platform: 15 cm
• Net Weight: 14 kg
• Weight Capacity: 20 kg

Package includes:

• 1 x Cat Tree
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com