Cat Tree for Indoor Cats, 106 CM Tall Cat Tower

Description:

Ultimate Comfort and Entertainment for Your Feline Friend!
Are you looking for a cat tree that offers both style and functionality? Look no further! Our 106 cm tall cat tree with a sturdy metal frame is designed to provide your feline friend with endless hours of entertainment and comfort. It features a cozy top perch where your cat can relax and observe their surroundings, a cat condo for your cat to rest and hide away whenever they need some alone time, and 2 funny dangling balls for entertainment. Besides, the scratching post can prevent furniture damage. And there exists a hand-woven paper string basket, offering a cozy resting spot for your cat, while the ultra-soft and pet-friendly plush cushions provide luxurious comfort. Its sleek design, multi-functionality, and high-quality materials make it the perfect choice to keep your feline friend entertained and comfortable. Provide them with their little paradise, and watch them enjoy every moment.

Features:

The 3-tier cat tower is designed for cats to explore, scratch, play, and relax
Designed with a cozy top perch for cats to lounge and observe
Designed with a private cat condo, offering a haven for your furry friend
Designed with 2 dangling balls, awake cats' hunting instincts, add more fun
The scratching post allows kittens to release the scratching urge
The rotatable jumping platform with a safe design would not hurt your furry friend
The sturdy metal frame offers both strength and a visually pleasing curved design
The top perch with a thickened padded cushion provides a cozy and plush spot
The cushion of the top perch features a removable design for easy cleaning
The hand-woven paper string basket promotes good air circulation

Specifications:

Color: Gray
Material: Engineering Board, Plywood, Plush Fabric, Hand-Woven Paper String,Metal
Overall Dimensions: 50 x 50 x 106 cm (L x W x H)
Size of the Cat Condo: 38 x 34 cm (Dia. x H)
Diameter of the Entrance: 23 cm
Diameter of the Top Perch: 45 cm
Weight Capacity of the Top Perch: 8 kg
Weight Capacity of the Jumping Platform: 5 kg
Weight Capacity of the Cat Condo: 10 kg
Net Weight: 9 kg

Package Includes:
1 x Cat Tree
1 x User's Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com