Cute Cat Tree for Indoor Cats, 167cm Multi-Level Tall Cat Tower, Purple

Description:

Release cats' instinct & add a pop of color to your space with the cute cat tree!

Our large cat tree comes with a plush perch, 2 hammocks and a condo, providing a variety of choices for your cats to sleep. The soft teddy fleece not only provides a warm touch but also adds a touch of luxury to your cat's lounging experience. Cats are natural climbers and love to explore their surroundings. Thus, the cat tree is designed with an airplane-shaped top perch for cats to overlook the world. Besides, there are cloud shaped platform and bird pattern decorated platform, allowing your cats to jump and lounge to their heart's content. And the scratching post will meet your cat's instinctual scratching needs while preventing any damage to your furniture. The cat tower includes hanging star balls, sisal rope and spring ball, thus your cats won't feel boring any more. Coming with a wide base and smooth corners, the large cat tree ensures stability and minimizing the risk of accidental injuries. Finally, thanks to the multi-level & attractive design, the cat play center is a perfect addition for home.

Features:

• Plane-shaped observation perch enables cats to enjoy the surroundings
• Large hideaway condo provides a private space for cats to sleep
• Plush perch with moon & star creates a dreamy harbor for cats
• Cozy hammock and napping basket allow cats to curl up comfortably
• Cloud-shaped platform with flying bird and platform with bird decoration adds allure
• Sisal scratching post will help sharpen cats' claw and protect your furniture
• 2 dangling teasing balls and spring ball will keep your furry friends entertained for hours
• Sisal rope will stimulate cats' hunting instincts
• Teddy fleece will offer warmth and comfort for your furry friends
• Extra wide base will enhance stability and prevent wobbling
• Curved corners are not easy to hurt your beloved pets
• Multiple stars and beautiful color make it a chic addition in home

Specifications:

• Color: Purple & Pink
• Material: Sisal, Teddy Fleece, Engineered Wood
• Product Dimension: 68 cm x 48 cm x 167 cm (L x W x H)
• Observation Perch Size: 39 cm x 32 cm x 22 cm (L x W x H)
• Hammock Diameter: 31 cm
• Plush Perch Size: 37 x 8 cm(Dia. x H)
• Condo Size: 30 x 30 cm(Dia. x H)
• Condo Entry Size: 22 x 17 cm (L x W)
• Net Weight: 17.5 kg
• Each Layer Maximum Weight: 15 kg
• Hammock Maximum Weight: 10 kg

Package Includes:

• 1 x Cat Tree
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com