Hikidspace Electric Countertop Ice Maker with Ice Scoop and Basket

● Ultimate Convenience with Dual Water Injections: Experience the convenience of our 3.2 L ice maker machine, featuring dual water injection options. Effortlessly refill the 3.2 L reservoir through the top injection hole, thoughtfully equipped with a dust-proof lid. Plus, you can connect a water dispenser (not included) for streamlined refilling. This ice maker can accommodate a water barrel of 2-5 L, ensuring you're always ready for a refreshing ice supply.

● High-Performance Ice Making: Elevate your ice game with this high-performance ice maker. It churns out 24 crystal-like square ice cubes in a mere 15 minutes, producing an impressive total of 40 lbs of ice per day. The removable ice basket stores up to 2.4 lbs of ice, making it perfect for both family gatherings and on-the-go adventures. Its compact size makes it ideal for countertops, RVs, and road trips.

● Premium Square Ice Cube Experience: Indulge in the delight of premium square ice cubes, carefully crafted by this efficient ice maker. Adjust the ice cube thickness as desired by setting the ice-making time (±6 mins). Plus, the transparent lid lets you observe the fascinating ice-making process.

● Smart Self-Cleaning and Timer Function: Simplify your ice-making routine with the built-in 24-hour timer, allowing you to schedule ice production as needed, even delaying it for up to 8 hours. A 5-second press of the "timer" button initiates the 20-minute self-cleaning mode. Alternatively, you can personally clean the machine and drain water through the convenient drainage hole.

● User-Friendly Control Panel with Smart Indicators: Our ice maker is equipped with intelligent features, including ice full and water shortage sensors, ensuring smooth operation. The user-friendly control panel showcases easy-to-understand icons. A free ice scoop is included for hygienic ice retrieval. Plus, enjoy quiet operation with a sound level below 42 dB.

Note: For the freshest ice experience, use the ice in the basket or store it in the fridge to prevent melting.

Specifications

• Color: Silver
• Material: Stainless steel, PP
• Product dimension: 10" x 14" x 15" (L x W x H)
• Power: 115V/60Hz
• Refrigerant: R290 1.13Oz
• Ice yield per day: 40 lbs per day
• Ice shape: Square
• Ice making cycle: 15-20 min
• Ice storage capacity: 2.4 lbs
• Net weight: 21 lbs
• Package includes:

Package includes:

• 1 x Ice maker
• 1 x Instruction
• 1 x Scoop

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com