Electric Massage Sofa Chair Velvet Fabric Massage Couch with Ottoman and Side Pocket

Let the day’s cares melt away with thismassage chair with ottoman. It's as comfortable and irresistible as it looks. We offer high-density foam and a smooth velvet cover for ultimate comfort. Not only does the sofa provide comfortable seating, it also offers a walk-in stress-relief massage. The chair enjoys two levels of vibration, four massage points and five modes to choose from, allowing you to choose the ideal massage mode. What's more, its matching fixed footrest allows the industrious foot to be lifted for ultimate comfort. With its small footprint and minimal footprint, this chair is a great choice for living rooms, bedrooms, meditation rooms or offices.

Main Features

Premium Material and Durable Structure: The High-quality iron frame ensures long service, making the massage sofa sturdy enough to hold up to 330 lbs. The soft and smooth velvet cover will give you a comfortable tactile experience, and the padded high-density foam provides great support.

Relieve Fatigue Quickly: With two levels of vibration, four massage points, and five modes to choose, the massage chair is designed to maximize relaxation for your mind and body. After a tiring day, you can sit back comfortably in the chair and choose a great massage mode to relax your body.

Comfortable Ottoman: This electric massage sofa comes with an extra ottoman that supports your legs stably and can be placed on a chair when not in use. What's more, it has a unique exterior design with sloping surfaces that better fit your legs and provide you with more comfortable support.

Easy to Operate with Remote Control: As a multi-functional massage sofa, it comes with remote control, which is easy to replace and easy to operate. When you select a massage mode on the controller, the indicator light will light up, and the sofa will provide you with a targeted massage service. We also added a side pocket design to store the remote control.

Removable Cover for Easy Cleaning: Considering the daily maintenance of this massage chair, we have added a zipper design to the sofa back. The smooth zipper is easy to use, and the velvet cover on the surface can be detached if it gets dirty. So you don’t need to worry about it is difficult to keep clean.

Specifications

• Color: Brown/Gray
• Material: Sponge + iron + velvet
• Net weight: 33 lbs
• Weight capacity: 330 lbs
• Chair dimension: 30.5" x 24" x 35" (L x W x H)
• Ottoman dimension: 22.5" x 16" x 16" (L x W x H)

Package includes

• 1 X Massage sofa
• 1 X Ottoman

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com