Foldable Travel Crib & Baby Playpen

The Travel baby Crib is easy to use, lightweight, and compact, making it a super portable option great for travel. It uses ASTM certified materials, and it has comfortable mattress, with a soft but firm pad wrapped in a softer cover. the easy to set up and fold design with a functional travel bag that the crib fits in nicely without a struggle.

Features:

Portable and Foldable Design: Assembly is not needed, so simply take it out of the box and you are set to go. Moreover, you can quickly fold it in the carrying bag without any extra tools needed. This compact and light-weight design, allows you to take it anywhere you want, including cars, trains, and planes.

Multifunctional Playpen: The foldable crib is suitable and spacious enough for babies from 0 to 3 years of age. It can be used for sleeping, but also as a place for mothers and babies to play together. Besides, the mattress includes a soft and thick sponge that will make your baby's sleeping experience more comfortable and enjoyable.

Mesh Cloth Design and Zipper Door: The travel crib is designed with full-height mesh cloth design for strong visibility, allowing you to see your baby and your baby to see you! Moreover, the soft and breathable mesh provides good air circulation while avoiding sultry heat. With a zipper door design, it can be easily opened, allowing you can reach your baby instantly.

Removable and Washable Mattress: The soft, flat and non-collapsing mattress is specially designed for a more comfortable sleeping experience, as well as to protect their delicate spines. Due to the adjustable zipper, the mattress cover and all the crib fabric can be removed and washed, allowing you to maintain a clean and healthy environment for your baby.

Safe and Firm Structure: Made of high-quality aluminum and iron tubes, this item is ASTM certified, ensuring its stability and firmness. The four corners on the bottom are evenly positioned to prevent the playpen from tilting while enhancing its stability.

Specifications:

• Color: Dark Gray / Light Gray
• Material: Aluminum tubes (foot), iron tubes (handrail), mesh cloth
• Overall size: 45.5" x 31" x 27" (L x W x H)
• Mattress size: 39.5" x 24" x 1.5" (L x W x H)
• Side zipper door size: 25" x 16.5" (L x W)
• Carrying bag size: 23.5" x 7" x 20.5" (L x W x H)
• Net weight: 11 lbs
• Weight capacity: 33 lbs
• Applicable age: 0-3 years old

Package includes:

• 1 x Baby travel crib
• 1 x Mattress
• 1 x Carrying bag
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com