About this item

• Vibrant Greenery Decoration: Designed with luxuriant leaves, simulated trunk with twisted vines, the artificial topiary tree offers a visually stunning appearance that will leave you astounded. Moreover, the green fake moss will bring a touch of nature into your surroundings.
• Reliable Durability & Stability: Crafted with PE material, the fake topiary tree not only ensures an odorless and non-allergenic experience, but also guarantees a non-fading lifespan. To further enhance its stability, we have equipped it with a cement-filled flower pot, reducing the risk of tipping over.
• Multi-scene Application: The evergreen faux topiary tree is suitable for both indoor and outdoor use. Whether you want to add a touch of elegance to your bedroom, living room, office, or porch, the artificial topiary tree is the perfect choice.
• No More Trivial Maintenance: Compared to real plants, the faux boxwood ball tree doesn't require you to spend countless hours trimming, watering, fertilizing, or chasing sunlight. This effortless, low-maintenance decoration allows you to enjoy the beauty of nature without the hassle.
• Easy to Get the Best Display: To enhance the aesthetic of the faux boxwood tree, we suggest gently bending the branches and fluffing the leaves to achieve a fuller shape, enabling you to customize the appearance easily. If leaves fall during the process, they can be inserted back.

Description:

Experience the unparalleled beauty with our faux topiary ball tree.

Our artificial topiary ball tree will stand out with its impressive design. Equipped with lush leaves, a simulated trunk and 3 twisted PE vines, the artificial boxwood ball tree present a vivid look. Besides, the faux moss showcases vitality, making it more realistic. Made from high-quality PE, the fake topiary tree is odorless, allergic-proof, and UV protected. And unlike the real plants that are easy to be affected by weather, ours is always green for the year. Hence, the faux boxwood ball tree is suitable for both indoor and outdoor display, making it applicable to bedrooms, living rooms, offices and porches. The flower pot is weighted with cement to ensure stability. Additionally, this realistic fake boxwood plant does not require watering, fertilizer, or sunlight, making it easy to maintain. For shaping the tree, we suggest bending the branches to your desired form before displaying it.

Features:

• Double ball-shaped faux boxwood features dense & verdant leaves
• High-imitation trunk and 3 lifelike PE vines present vivid look
• Faux moss brings nature to your space
• Realistic PE leaves are non-fading, allergic-proof and no odor
• Weighted PP base is filled with cement for increased stability
• Thrive all year round without the need of sunlight
• No trimming, no watering and no fertilizing required
• Need to gently bend the leaves to shape the plant
• Note: If leaves fall, they can be reinserted

Specifications:

• Material: PP, Cement, PE
• Color: Green & Black
• Tree Height: 100 cm
• Flower Pot Size: 18 cm x 16 cm(Dia. x H)
• Item Weight: 4.5 kg
• Package includes:
• 1 x Artificial Boxwood Ball Tree

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com