Giantex 110 cm Artificial Plant Fake Areca Palm Plant with Nursery Plastic Pot

• 【PREMIUM QUALITY MATERIAL】:This 110 cm tall artificial palm tree is made out of durable and quality material that will last for a lifetime. The pot is lightweight plastic and the surface is covered with simulated moss, with the polyester leaves, the artificial palm tree is a great decor for every time of the year,displaying in hotel or office lobbies, foyers, living room and reception or waiting rooms.
• 【REALISTIC GREENERY DECOR】: Carefully crafted to mimic the appearance of a real-life planted palm tree, looking as close to reality as possible, this fake palm tree plant will impress people most. It can be placed in anywhere, just like real plant to let you feel the presence of nature.In addition, you don’t have to water it daily or to offer special attention.
• 【EASY TO CLEAN FAKE TREES】:Unlike live trees & plants, the artificial leaves, trunk & pot are all crafted out of plastic and polyester material which is really easy to keep clean. If they happen to get a little dusty, simply wipe clean with a damp cloth or duster. This artificial plant will maintain its height, color and shape for years without pruning and shaping to ensure the aesthetic is maintained.
• 【IDEAL FOR HOME OR OFFICE】:Our fake palm tree is a perfect indoor floor decoration. Though a popular pick among corporate decorators designing office spaces & headquarter buildings, the fake plants is also a great attraction at parties, themed events or just for decorating your place. It can be placed and carried easily everywhere you desire.
• 【ADJUSTABLE TREE BRANCHES】:Outfitted with sturdy metal wires, the branches of these artificial air plants can be adjusted the position as needed. This unique feature provides an authentically natural look.

Description:

Our 110 cm tall artificial palm tree provides a relaxed atmosphere at home and office and creates a warm and inviting space. It’s a perfect choice for any area in your home or condominium. With thick and accurately designed trunks and feel real leaves spill out at various layers. No maintenance or watering needed. With a black plastic pot topped with moss, the palm tree may be re-shaped for perfect look.Nothing looks more natural or brings your interior environment to life like ornamental plants.You can still feel the presence of nature.

Features:

• Includes 5 trunks and 28 leaves
• No need for water, sun and fertilizer
• Maintains the height, color and shape for years
• Cement base covered with simulated moss for beauty and stability
• Polyester leaves are easy to clean
• Branches with sturdy metal wires can be adjusted the position as needed
• Looking as close to reality as possible
• Having artificial plants at home is virtually pest-free
• Great for displaying in hotel or office lobbies, foyers, living room, reception or waiting rooms

Specifications:

• Tree type: Palm
• Material of branches and twigs: Plastic and iron wire
• Material of trunk: plastic
• Leaves Fabric: Polyester
• Net Weight: 7 lbs
• Total height: 110 cm
• Pot diameter: 15 cm
• Plastic pot included: Yes
• Number of trunk: 5
• Number of leaf: 28
• Package Include:
• 1 x artificial palm tree

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com