Giantex 12 Piece Pots & Pans Set, Stainless Steel Cookware Set w/Tempered Glass Lids

• 12 PCs Cookware Set: Equip your kitchen comprehensively with this versatile set featuring 4 stockpots (7/4.5/4/3 QT), a 26 cm frying pan and a 2.5 QT sauce pan. Each piece is essential for a variety of cooking tasks, making it an ideal choice for families or gourmet chefs.
• Premium Stainless Steel: Crafted from high-quality stainless steel, this cookware set is LEAD free, BPA free and heat resistant, ensuring a long-lasting and reliable addition to your kitchen essentials. The riveted connection ensures higher stability.
• Advanced 3-Ply Base: Each piece of this cookware set is engineered with a 3-layer base. The pans and pots feature stainless steel for durability, aluminum core for even heat distribution, and polished stainless steel for induction compatibility.
• Functional Lid & Handle: Each pot and pan include a tempered glass lid with a steam vent to prevent overflow and allow you to monitor your cooking without lifting the lid. Moreover, the cool-to-touch handles offer more convenience to you.
• High-Compatibility: Designed for versatility, this pots and pans set is suitable for most cooktops including gas, electric, ceramic, induction and halogen. Experience consistent cooking results whether you’re simmering or boiling.

Description:

This 12-piece stainless steel cookware set is the perfect addition for any kitchen, offering convenience for a variety of cooking tasks.

The cooking set includes 4 stockpots (7/4.5/4/3 QT), a 26 cm frying pan, and a 2.5 QT saucepan, all made of premium stainless steel and featuring a premium 3-ply base for even heat distribution. Each pot or pan comes with a cool-to-touch handle and a tempered glass lid with a steam vent for added convenience and safety while cooking. Moreover, the cooking set is available for multiple cooktops. Enhance your culinary skills and kitchen efficiency with this versatile cookware set. Perfect for both amateur cooks and professional chefs alike, the pots and pans set ensures that you can cook with precision and ease.

Features:

• Includes 4 stockpots (7/4.5/4/3 QT), a 26 cm frying pan, and a 2.5 QT saucepan
• Made of high-quality stainless steel for heat resistance and long-time use
• 3-layer base with aluminum core heats fast and evenly
• Tempered glass lid with vent ensures better visibility and avoid boiling over
• Equipped with handles which are cool to touch
• Easy-pour edge offers more convenience
• Available for gas, electric, ceramic, induction and halogen
• Suitable for both amateur cooks and professional chefs

Specifications:

• Color: Silver
• Material: Stainless Steel
• Dimension of 7 QT Stockpot: 34 x 26 x 13 cm (L x W x H)
• Dimension of 4.5 QT Stockpot: 29 x 22 x 12 cm (L x W x H)
• Dimension of 4 QT Stockpot: 26.5 x 20 x 10.5 cm (L x W x H)
• Dimension of 3 QT Stockpot: 23 x 17.5 x 11 cm (L x W x H)
• Dimension of Frying Pan: 46 x 26 x 8.5 cm (L x W x H)
• Dimension of 2.5 QT Sauce Pan: 33.5 x 18 x 10.5 cm (L x W x H)
• Net Weight: 4.5 kg
• Package Includes:
• 1 x 7 QT Stockpot
• 1 x 4.5 QT Stockpot
• 1 x 4 QT Stockpot
• 1 x 3 QT Stockpot
• 1 x Frying Pan
• 1 x 2.5 QT Sauce Pan
• 6 x Lids
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com