Giantex 2 Packs Chafing Dish

• Complete Set & Wide Application: This pack of 2 chafing dish buffet set comes with 2 frames, 2 water pans, 2 full size 9 L food pans, 2 lids and 4 fuel holders (fuel is not included). This complete chafing dish set is perfect for various occasions, such as weddings, picnics, picnics, banquets, buffets, restaurants or other catering events.
• Keep Your Food Warm or Cold: 2 fuel holders can be placed on the bottom tray to store fuels for heating food. You can add hot water to the water pan and ignite alcohol to keep the food warm for extended periods of time. If you want to cool down the food, you can remove the fuel holders and add ice cubes or ice packs to the water pan.
• Premium Stainless Steel Material: Made of high quality stainless steel material, this 2-piece chafer buffet dish set shows excellent performance in wear resistance, rust protection, heat resistance and is not easy to deform. In addition, the smooth and stain-resistant surface is easy to clean with dish washing liquid and a soft towel.
• 9 L Large Capacity: Featuring a large capacity of 9 L, this pack of 2 full size chafing dish buffet set can accommodate a variety of food, like grilled meat, fried rice, pasta, salad, fruits, seafood and so on. Moreover, it can serve more people, allowing you to enjoy delicious food with your family or friends together.
• Humanized Details for Better Using Experience: Each lid is equipped with a large handle for easy opening and closing as well as avoiding scald. Both sides of the chafing dish feature a handle for easy movement. Additionally, the supporting frame with curved legs makes the chafing dish more stable during serving food.

Description:

This is our Giantex rectangular chafing dish which is equipped with sturdy frame and safe design. It is applied to a variety of occasions such as buffets, hotel breakfast areas,brunches, catering, parties, wedding banquets and self-service restaurant etc. Constructed with a solid frame and a complete accessories set, you can enjoy a delicious meal after installing it well. Maintaining clean and washing each corner is easy because the whole surface is smooth and white finished. The size of food pans is sufficient enough to make cooking Fuel safety burners and side handle racks are safe too! It will be worthy of your purchasing!

Features:

• Brand New And High Quality
• Sold In 1 Set (2 Packs)
• Elegant Design And Durable Stainless Steel Frame
• Glossy Mirror Finish Surface
• Dripless Water Pan
• Comes With Water Pan, Food Pan, Lid,Durable Frame And Alcohol Furnace
• Easy to Wash and Install
• Safe Usage

Specifications:

• Color: Silver
• Material: Stainless Steel
• Overall Dimension: 60 x 35 x 32 cm (L x W x H)
• Overall Capacity (Each): 9 L
• Net Weight: 9 kg
• Package Includes:
• 2 x Chafing Dishes
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com