Giantex 5 PCS Iron Fireplace Set, Fireplace Tool Set

• 5-piece Fireplace Tool Set: This fireplace toolset includes a stand, a broom, a shovel, a poker and a pair of tongs. These tools make it easier for you to light the fire, refill firewood and remove ash and debris with simple and uncomplicated handling.
• Corrosion-resistant Coating: This high-quality iron fireplace set is extremely durable and temperature-resistant. The surface is provided with a corrosion-resistant powder coating, which ensures a rustic and simple look and at the same time extends the service life.
• User-friendly design: We attach great importance to your experience with this set. Hanging the fireplace tools on the sturdy tripod stand saves a lot of space while protecting the floor from scratches and damage. Besides, the entire set can be moved comfortably and easily thanks to its handle at the top.
• Ergonomic Handle: This tool will help you with the use and maintenance of your stove or fireplace and each has ergonomic hollow handles. The surface is provided with a metal or powder coating that is smooth and easy to clean.
• Versatile Usage: This uniquely shaped fireplace set is available in three different color combinations and thus goes perfectly with a wide variety of vintage interiors. All common stoves and chimneys can be cleaned with this set without any problems.

Description:

This practical 5-piece fireplace tool set contains a stand, a broom, a shovel, a poker and a pair of tongs. This set of tools makes it easier for you to light, refill and fill firewood and remove ash with ease of use. All tools are made of high-quality iron, which makes them very durable and temperature-resistant. The metal and powder coating on the surface is corrosion-resistant and gives the unit an attractive and simple look. What’s more, the set is provided with ergonomic hollow handles, which makes it easier to use and makes cleaning the stove or fireplace a breeze. Thanks to the sturdy stand, all fireplace tools can be hung or stored to save space without smearing or damaging the floor. The handle on the stand enables the set to be easily repositioned.

Features:

• Combines 5 practical fireplace tools: 1 broom, 1 shovel, 1 poker and 1 pair of tongs, 1 stand
• Made of sturdy and temperature-resistant iron for a long service life
• Powder-coated surface ensures a sleek look and additional corrosion resistance
• Can be stored in a space-saving manner using the hanging bracket
• Easy to use thanks to the ergonomic hollow handles
• In a unique antique design with three different color combinations to choose from
• Carrying handle on the stand enables hassle-free repositioning

Specifications:

• Color: Black
• Material: Iron
• Total height: 65 cm
• Net Weight: 2.7 kg

• Package Include:
• 1 x broom
• 1 x shovel
• 1 x poker
• 1 x pliers
• 1 x stand

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com