About this item

• Lifelike Appearance: The 2 pack artificial topiary ball trees comes with luxuriant leaves and imitation grass, which will bring vitality to your home and impress you with vibrancy. Moreover, solid trunk with lifelike texture makes it a perfect replica of real plants.
• Premium & Durable Material: The faux shrub bush potted plants are made of high quality PE and PVC, making them not only allergic-proof and no odor, but also UV-resistant for indoor and outdoor use. Besides, the fade-resistant leaves will last for a long time to offer beautiful landscape.
• Stable Weighted Pot: Equipped with a solid flower pot filled with cement, the artificial ball-shaped decorative plants feature excellent stability. It will not topple over due to accidental impacts from pets or children.
• Free Maintenance: Real plants can wither in certain seasons and consume your energy to maintain. But our artificial cedar topiary trees will keep a vigorous appearance in all seasons without the need to take time to water and fertilize. All you need to do is clean the dust with wet cloth.
• Assembly-free & Multi-use Decor: The 2 pack artificial topiary ball tree are ready to use as soon as you open the package. But we suggest you adjust the leaves to shape its lush appearance. Then you will get a vivid decor that bring greenery to various occasions, such as your home, office, entryway, porch and so on.

Description:

Our 2-pack artificial topiary ball tree is the perfect home decoration for you to choose!

Our 2 pack artificial cypress tree features luxuriant leaves, lifelike trunk and simulated grass, the exquisite design will impress you and refresh your home. Besides, the artificial boxwood ball bushes adopt selected material for indoor & outdoor decoration. The PE leaves are fade-resistant for lasting green appearance. Moreover, the flower pot has filled with cement to keep the artificial topiary tree stand stable and upright. Most importantly, unlike real plants, ours only requires easy maintenance. Meanwhile, it won’t need sunshine, trimming, watering or fertilizing, which is a relief for you! Additionally, the faux topiary ball tree can be used immediately without assembly. Note: Please simply adjust the tree for a fluffy shape. So don’t hesitate to purchase it to decor your home.

Features:

• Dense leaves and simulated grass highly mimic real plants
• Realistic trunk looks vivid with lifelike appearance
• Premium PE leaves is fade resistant, no odor, safe & durable
• Solid flower pot filled with cement for great stability
• Requiring no watering or fertilizing for easy care
• Thriving in all seasons to bring you vitality
• Please simply adjust the tree for a fluffy shape
• Wide application in living room, balcony, shopping mall
• Assembly-free design allows for convenient use

Specifications:

• Color: Green & Black
• Material: PE, PVC, Cement
• Overall Height: 54 cm
• Size of Each Cedar Ball: 33 x 37 cm (φ x H)
• Size of Flowerpot: 15 x 12.5 cm (φ x H)
• Net Weight: 5 kg

Package Includes:

• 2 x Artificial Cedar Topiary Ball Tree

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com