Giantex Ergonomic Office Chair w/Adjustable Lumbar Support

• Adjustable Headrest & Armrests: The headrest is adjustable in height and angle to provide optimal support for your head and neck. The armrests can be flipped up, and the upholstered lumbar support with 6cm lift and 2.5cm fore or aft adjustment can keep you in the best sitting position.
• Ultimate Comfort Experience: The ergonomic backrest, made of breathable and abrasion resistant mesh, promotes airflow, keeping you cool even during long hours of work. The 10cm thickened cushion is padded with comfortable high resilience sponge, providing exceptional softness and support.
• Rocking Function & Height Adjustment: This office chair can rock between 90°-120°, which allows you to take a break from work. The height adjustable design (115-124.5cm) of our office chair allows for customization based on your preferences and needs.
• Smooth Movement: The stable 5-star base and the SGS certified gas lift ensure solid support and prevents wobbling or toppling, which provides a weight of up to 150kg. The smooth universal wheels glide easily over a variety of surfaces, allowing you to move around your work area easily.
• Suitable for Various Scenes: Our office chair offers you amazing versatility as it is suitable for a variety of scenarios. Whether you work at home or in a corporate office, this ergonomic chair will provide you with comfort. Its elegant and modern design blends into any style environment.

Upgrade your workspace with our ergonomic office chair, a perfect blend of functionality and comfort. Enjoy customizable support with adjustable headrest and armrests, along with an upholstered lumbar support ensuring the better sitting experience. You can turn the knob to easily adjust the lumbar support. Moreover, the breathable mesh backrest with curved design and thick cushion provide all-day comfort, while the height adjustment feature allows for personalized use. In addition, the rocking function makes it possible for you to relax at any time. With a stable five-star base and smooth rollers, this chair is perfect for any workspace. Whether at home or in a corporate office, its elegant and modern design blends in perfectly with the environment.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com