Giantex Firewood Rack with 4 Fireplace Tools Wrought Iron Log Storage Rack

• 【Solid Construction & Premium Material】: The space saving vertical firewood log holder is built with a heavy duty cold rolled iron construction, the durable wrought iron ensuring a stronger storage rack that withstand flames. The black powder-coating is a premium material which is very hard, wear-resistant and rustproof.
• 【Essential Five-piece Fireplace Kit】: The fireplace tools set comes with a firewood rack, brush, shovel, tongs and a poker, all of which are able to withstand flames, safely move firewood, and keep the fireplace area tidy and clean. It fits with most fire screens, log holders, racks, or outdoor fire pit tools. It’s essential for fireplaces.
• 【Takes up Little space but Offers Large Storage Space】: The double layer fire wood log rack takes up little space but provides plenty of room to store firewood, newspapers etc. with two sturdy shelves. It makes the room tidier and avoids the trouble of going back and forth many times to carry wood.
• 【Safe & Convenient Humanized Design】: The slab design of bottom is at a certain distance from the ground, so it not only can keep wood from dropping to ground, but also makes air circulation possible, to keep the wood dry. There are pads on the feet, not only to protect the floor from scratches, but also to increase stability. The built-in hooks hold 4 wrought iron tools.
• 【Elegant Shape & Simple Assembly】: The elegant and retro shape is ideal for indoor or outdoor usage and was carefully crafted to accentuate your fireplace or outdoor fire pit. The firewood log rack is perfect for your home's fireplace. It comes with a special assembly manual. The instructions are illustrated and easy to understand.

Description:

Our firewood rack is great for indoor and outdoor use. It is made of premium material which is durable and sturdy and can withstand flames. It comes with the necessary kit of fireplace, brush, shovel, tongs and poker. Don't worry about them taking up a lot of space because the built-in hooks on the rack hold the 4 wrought iron tools. Of course, the tools can help you safely move firewood, and keep the fireplace area tidy and clean. The shelves offer plenty of room for firewood, and the distance from floor keep sit dry. Classy and compact, it's designed to keep your fireplace ready for company whenever the temperatures drop. The shape is retro and adds an elegant touch to your home.

Features:

• Sturdy firewood rack made of durable wrought iron which can withstand flames
• Firewood storage rack includes essentials: fireplace, brush, shovel, tongs, poker
• Built-in hooks stably hold 4 wrought iron tools in order to make house tidy
• Four tools help people move the log easily and keep the floor clean
• Double-layer design can storage enough firewood pile but takes up little space
• Slab design of bottom keeps wood from dropping to ground
• Pads on the feet prevent scratching the floor and increase stability
• Bottom of rack has a distance from the ground to keep the dry
• Elegant design of firewood storage is a great view in your house

Specification:

• Color: Bronze / Black
• Main material: Wrought Iron
• Overall size: 40 x 30 x 74 cm (L x W x H)
• Height of Poker: 63.5 cm
• Height of Tong: 63.5 cm
• Height of Brush: 63.5 cm
• Height of Shovel: 63.5 cm
• Interval height: 27 cm
• Weight Capacity of Each Shelf: 30 kg
• Net weight: 8.5 kg
• Package Includes:
• 1 x Firewood Log Rack
• 1 x Poker
• 1 x Tong
• 1 x Brush
• 1 x Shovel
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com