About this item

• 【Customizable Tri-Fold Sofa Bed】: Our tri-fold sofa beds are available in a variety of forms to suit your needs. You can turn it into a recliner, lazy couch, mattress, or extra seat. Whether you prefer to sit up or lie down, you can effortlessly customize the sofa bed's form.
• 【Provide Ultimate Comfort】: The folding mattress features skin-friendly faux linen cover, giving it a cozy touch. The internal padding consists of 30D high resilience foam and PP foam, which provides ideal support for users of all ages. More, an extra pillow is included.
• 【Ergonomic Design】: The folding mattress provides unrivaled ergonomic support for your head, neck, shoulders, back, hips, knees and ankles. The medium firmness padding helps your body reduce pressure and pain and helps keep your spine in the correct position.
• 【Easy to Clean】: For easy maintenance and cleaning, the mattress has a zippered cover and is machine washable. You can enjoy a fresh and hygienic sleeping and resting environment all year round. Additionally, the convenient hook and loop fastener ensures a quick attachment or removal of the pillow.
• 【Suitable for Different Scenarios】: The ergonomic pillow set can be used in a variety of environments, such as bed, sofa or floor. Whether you are reading, resting or taking a nap, you can enjoy the best experience.

Description:

Experience ultimate comfort and versatility with our customizable tri-fold sofa bed. This sofa bed can transform into a recliner, lazy couch, mattress, or extra seat, allowing you to create the perfect seating or sleeping arrangement. The folding mattress is designed with a skin-friendly faux linen cover and features high resilience foam and PP foam padding for optimal support. With an ergonomic design that provides support to your entire body, you can reduce pressure, alleviate pain, and maintain correct spinal alignment. The mattress is also easy to clean with its zippered and machine washable cover. Plus, the included pillow adds an extra level of comfort. Suitable for various scenarios, from beds to sofas to floors, this ergonomic pillow set ensures the best experience while reading, resting, or taking a nap.

Features:

• Versatile sofa bed that can be transformed into a recliner, lazy couch, mattress, or extra seat
• Folding mattress with skin-friendly faux linen cover for a cozy touch
• High resilience foam and PP foam padding provide ideal support for users of all ages
• Extra pillow is included to enhance comfort and relaxation.
• Ergonomic designed mattress offers unrivaled support for head, neck, shoulders, back, hips, etc.
• Medium firmness padding helps reduce pressure and pain
• The sofa bed is easy to clean with the zippered and machine washable cover
• Convenient hook and loop fastener ensures that you can fix or remove the pillow easily
• Provides the best experience in different scenarios: perfect for reading, resting, or napping

Specifications:

• Color: Dark Grey
• Material: Faux Linen, 30D High Resilience Foam, PP Foam
• Size of the Sofa: 100 x 75 x 62 cm (L x W x H)
• Size of the Pillow: 40 x 40 cm (L x W)
• Net Weight: 11 kg
• Package includes:
• 1 x Tri-fold Sofa Bed
• 1 x Pillow
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com