About this item

• Ergonomic & Comfortable Design: The backrest of dining chair fits for human back with its slight curve, which provides a comfortable support for your back. Besides, the simulated rattan backrest and seat features breathable hollow design, thus ensuring sweat-free and cool seating experience.
• Natural Wood Frame: Crafted with natural bamboo, our dining chair set are stable, not easy to crack for longevity. Gifted from nature, the wood dining chair set of 2 is odorless and allergic-proof, which is safe for family with kids or pregnancies.
• Stable & Sturdy Seat: The wooden dining chairs prioritize stability, that is why we designed a high-density polyester mesh underneath the rattan surface. It will effectively increase the load capacity and prolong the service life as well. And there exists non-slip pads to protect the floor from scratching
• Simple yet Elegant Furniture: The back and cover of the dining chairs are made of woven rattan. And the dining chairs feature natural look and clean lines. With its minimal design, it will bring charm to wherever it is places, such as your living room, restaurant, dining room, etc.
• Easy Assembly & Maintenance: With clear instruction, the dining chairs can be quickly setup with easy steps. And the safe paint makes it easy-to-clean. If you happen to spill tea or coffee on the chair you can simply wipe it with a rag.

Description:

Upgrade your dining area with the rattan dining chair set of 2!

With exquisite workmanship, our comfortable dining chairs feature rattan-woven surface and solid bamboo frame, which presents you with excellent durability and appealing appearance. And the natural material is safe without odors. The rattan backrest and seat cover distinguish our dining chairs from the others, for they contribute to more efficient ventilation and heat dissipation, making the chairs perfect for summer. Thoughtfully, thanks to the reinforced high-density mesh under the seat, our rattan dining chairs features high strength and improved load-bearing. Meanwhile, the corners and the rattan surface are meticulously polished in terms of potential scratches. The felt foot mat is fixed to all legs, so that your floor will not be damaged when you pull or drag the chairs. Overall, choosing our dining chairs will immensely advance your house decoration and elevate your home living.

Features:

• Solid wood structure is sturdy and crack-resistant
• Ergonomic rattan backrest with hollow-out design is comfortable
• Reinforced high-density polyester mesh under the rattan seat add weight capacity
• High quality simulated rattan is tough and easy to maintain
• Wooden legs with reinforced crossbar adds stability
• Smooth curved corners protect you from scratches
• Anti-slip foot pads are friendly to the floor
• Simulated rattan backrest and seat cover is stylish
• Suitable for many occasions, such as living room, dining room
• Easy assembly saves your time and efforts

Specifications:

• Color: Natural
• Material: Bamboo, Rattan
• Product Dimension:49 cm x 43.5 cm x 78 cm (L x W x H)
• Seat Size: 43.5 cm x 40 cm (L x W)
• Seat Height: 42.5 cm
• Net Weight: 9kg
• Each Chair Maximum Weight: 135 kg
• Package includes:
• 2 x Dining Chair
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com