Giantex Topiary Artificial Tree, 90cm Double Ball Tree, UV & Water Protection, Indoor & Outdoor Use

• Realistic & Evergreen Leaves: To make it highly realistic, the artificial tree features PE leaves to imitate the real plant. The delicate texture and vivid color makes it look like a real one, and real wood rattan delivers the natural touch. Compared to real plants, this tree offers an evergreen view, which keeps all-year green whenever.
• Selected Durable Material: Premium PE material puts safety on priority, which is non-toxic and odorless for long-time use. Supported by the iron tube, the tree is ultra-sturdy and durable. Deformation and breaking are effectively avoided. Besides, the pot filled with cement ensures overall stability, and prevents it from falling down.
• Excellent UV & Water Resistance: Considering that you may put it outdoors as decoration, the tree is specially designed with excellent UV and water resistance. Just put it outside, and there’s no need to worry about sunlight or rain anymore. And the light weight makes it easy to move.
• Decorate Any Place: Wherever you place it, it functions as the perfect decoration and delivers the breath of nature. The lifelike plant brings you closer to nature, suitable for the living room, bedroom, office, entrance, balcony and more. Plus, it’s suitable for both indoor and outdoor use.
• No Maintenance & Assembly Required: The tree involves no assembly needed. Just take it out and spread the leaves. As an artificial tree, it requires no maintenance and is easy to clean, without sophisticated care for real plants. Surely, it decorates your house like a real one but saves you a lot of strength and time.

Description:

Refresh your house with this 90cm double ball artificial tree. Lifelike and realistic like a real one, the artificial tree comes with PE leaves to present the natural texture and vivid color. More, the real wood rattan delivers the natural touch, and leaves with the appearance of real plants. Selected PE material allows for long-term use, which is also non-toxic and odorless for the whole family. Supported by the sturdy iron tube, the artificial tree is hard to deform during use. And the pot on the bottom is filled with cement to enhance stability, avoiding slipping or falling. For outdoor and indoor use, the plant is resistant to UV and water. You can freely place it at the entrance, balcony, garden and more. This artificial tree is certain to exceed your expectations. 

Features:

• Excellent UV and water-resistance for outdoor use
• Eternally keep verdant and deep green in all seasons
• Involves no assembly and can be easily cleaned with a damp cloth
• With no sophisticated care and maintenance for real plants
• Supported by sturdy iron tube to avoid deformation and breaking
• Stable base on the bottom filed with cement to ensure overall stability
• Selected PE leaves allow for long-term use and avoid deformation
• Artificial moss on the flowerpot adds to the authenticity
• Light weight makes it easy to move
• Imitate the appearance of the real plant
  
• Perfect for living room, bedroom, office and more

Specifications:

• Color: Green
• Material: PE + Wood Rattan + Iron Tube + Cement
• Product Dimensions: 25cm x 25cm x 90cm(L x W x H)
• Pot Diameter: 25cm
• Net Weight: 4kg

• Package includes:
• 1 X Topiary Artificial Tree

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com