Hikidspace 12V Ride-on Tractor with 3-Gear-Shift & Remote Control for Kids 3+ Years Old
Features
● Dual Modes for Versatile Play: This ride-on tractor offers two operating modes: the 2.4GHz parent remote control mode and the battery-operated mode. With the parent remote control mode, parents can safely control the vehicle while taking their little ones outside. In battery-operated mode, children can enjoy the thrill of speed by using the steering wheel and pressing the go and forward buttons.
● Enhanced Safety Features: The ride-on tractor is equipped with shockproof tires and a slow start design, ensuring a smooth and gentle acceleration that won't startle kids. The spacious and comfortable seat includes a safety belt, maximizing the safety of your child while providing an enjoyable ride.
● Exciting Driving Experience: Simply turn on the power switch, select the forward or reverse gears, and press the foot pedal to give your child a speed range of 3-8 miles per hour. Driving this tractor allows children to enhance their hand-foot coordination skills while having fun.
● Detachable Spacious Trailer: This electric ride-on tractor comes with a large detachable trailer, perfect for transporting toys, flowers, straw, and more. Children can join their parents in gardening activities, making it a fun and interactive parent-child bonding experience.
● Perfect Farm-themed Gift: Children love to imitate adults, and this ride-on tractor with a trailer is an ideal toy for both indoor and outdoor play. It features a built-in audio device that can be connected to a mobile phone via a USB interface, providing hours of entertainment for children during pretend play.
Specifications
Color: Green/Pink/Red/Black
Material: PP + iron
Size with trailer: 3'' x 20'' x 20.5'' (L x W x H)
Size without trailer: 3.5'' x 19.5'' x 20.5'' (L x W x H)
Net weight: 9 lbs
Weight capacity: 6 lbs
Battery: 12V 7AH x 1
Charger: 12V 700MA~1000MA
Speed: 3- 8 km/h
Suitable age: 3+ Years
Charge time: 8 -12 hours
1. How do I contact Hikidspace regarding my order?
Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
2. When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
3. What shipping methods do you offer?
All orders are shipped through either Australia Post or Direct Freight Express.
4. What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
5. How do I cancel my order?
Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.
6. What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
7. What if I have received a damaged order?
Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.
8. When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
9. What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
10. How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.
11. Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com