HOENY Joy Kids Wooden Dollhouse

• Simulation of Real Scenes: This 3-tier dollhouse features lifelike scenes to bring more fun waiting for kids to discover. Children can pretend to host a tea party in the dining room, arrange furniture in the living room, have a shower in the bathroom, tuck their dolls into bed in the bedroom, or enjoy the fresh air on the balcony.
• 3-Story Semi-open Design: Measuring 60 x 25 x 70 cm (L x W x H), the 3-tier large dollhouse offers expanded play space, which will let kids play to their hearts’ content. Besides, the semi-open design provides easy access, so that children can easily reach into each floor, rearrange furniture, and interact with their dolls.
• Durable & Safe Dollhouse: Crafted of thick MDF material, the kids dollhouse can cope with frequent everyday play. The exquisite wallpaper, recreating the detailed interiors, is not easy to peel off. And round edge won’t scratch baby’s skin. Complied with ASTM and CPSIA certification, the toy doll house is safe for kids to use.
• Rich Accessories & Details: The DIY pretend play dollhouse boasts rich furniture accessories, including 2 ladders, 2 chairs, 1 table, 1 sofa, 1 bed, 1 toilet, 1 potted plant and 1 lamp. Moreover, the details of walk-through door, floor connecting ladder, graceful guardrail, cut-out window and slanted roof will make the dollhouse more attractive.
• Great Gift for 3+ Kids: The wooden dollhouse is an incredible educational gift that caters to children between the ages of 3 and 7. By engaging with the dollhouse, children can foster and enhance their hands-on ability, creation and imagination, language skills, parent-child interaction, color perception.

Description:

Allow kids to enjoy the fun of DIY with our wooden dollhouse!

This wooden doll house features 3 stories and 5 rooms, including the living room, bedroom, kitchen, toilet and balcony. What's more, the unique roof as well as the door and window makes it more realistic. Toddlers can move the included furnishings in order to change the layout and make a new one. Additionally, the corresponding wallpapers and floor tiles provide a more immersive playing experience. Furthermore, children are able to play with their friends for hours of enjoyment. During the process of DIY, they can promote their hands-on ability, color reception, logical thinking, etc.

Features:

• 3-story and 5-room design for immersive playing
• Movable furniture set for easy movement and creation
• Unique roof, door and window for a more real feeling
• Themed wallpapers and floor tiles for added fun
• Durable and safe material for long-lasting use
• Ideal birthday or holiday gift for 3-7-year-old children
• Conducive for hands-on ability, recognition, coordination, etc
• EN71 certification for enhanced reliability

Specifications:

• Color: Pink
• Material: MDF
• Overall Dimension: 60cm x 25cm x 70 cm (L x W x H)
• Net Weight: 6.5 kg

Package Includes:

• 1 x Dollhouse
• 1 x User’s Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com