HONEY JOY 3-in-1 Kids Slide Rocking Horse Set with Basketball Hoop Indoor Gift

Description:
Our kids slide rocking toy is an ideal choice for kids to play and exercise. It has a rocking horse, a slide, or a basketball hoop, meeting the various needs and playtime interests of different kids. The smooth slide with safe buffer zone allows for a safe sliding experience. Moreover, the limited swing angle of the rocking horse ensures a safe & gentle rocking experience. The easy-to-grip handrail helps your little one rock without effort. Also, the triangular structure gives it added stability. Crafted from high-quality HDPE material, the slide playset poses no harm to the environment or the health of children. It is also certified by ASTM and CPSIA.

Features:
Serves well as a rocking horse, a slide, or a basketball hoop
180° rotation for effortless and easy conversion
Reasonable buffer zone for safe sliding
Premium HDPE material for long-term use
Approved by ASTM and CPSIA for reliable use
Useful handrail and wide & smooth seat for fun and comfortable rocking
2-step climbing ladder helps kids climb up the slide
Rounded corners and burr-free edges help to avoid bumps or scratches
Designed with frog and dolphin patterns for a decorative touch
Triangular structure for a child-safe & sturdy construction
More considerate details bring convenience
Benefits kid's motor skills, coordination ability, and social skills
Great addition to living rooms, kids' rooms, playrooms, kindergartens, and more

Specifications：
Color: Green/ Pink
Material: HDPE
Dimensions of Rocking Horse: 81 cm x 35 cm x 55 cm (L x W x H)
Dimensions of Kids Slide: 100 cm x 35 cm x 48 cm (L x W x H)
Seat Size: 28 cm x 18 cm(W x D)
Diameter of the Basketball: 11 cm
Applicable Age: 3-6 Years Old
Weight Capacity: 25 kg
Net Weight: 3.5 kg

Package Includes：
1 x Kids Slide Rocking Horse Set
1 x Basketball

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com