HONEY JOY 300KG Heavy Duty Swing Set

• 4-in-1 Combo Swing Set: Our multifunctional swing set has 1 basketball hoop, 1 climbing ladder with colorful rungs, 1 disc swing with rope and 1 belt swing for kids to enjoy. Plus, this spacious swing set is also large enough to accommodate 4 kids to shoot at the basketball, climb or swing as they like.
• Different Fun Options: This swing set includes a disc rope swing and an U-shaped swing. The disc rope swing features multi-strand rope as well as textured seat & platforms for kids to swing and climbing. Plus, the belt swing has a durable U-shaped EVA seat and 2 ropes with 95cm to 120cm adjustable length. Both of our swings can support up to 100 kg.
• Fully Enjoy Climbing Fun: There is a climbing ladder for kids to exercise their climbing skills. 30cm proper ladder spacing and non-slip rungs make it safe for kids to climb. Toddlers can exercise motor Skills, balance ability, promote physical strength and hand-eye coordination.
• Safe & Stable Structure: The all-in-one metal swing play set is designed with a A-shaped frame, ensuring excellent stability. Besides, its heavy duty connection and reinforced crossbars make it more safer and stable. It is also certified by EN71 for safe use. Meanwhile, anti-slip foot pads and ground stakes help it stay steady both indoor and outdoors.
• Easy Assembly & Dimension: It comes with all required accessories and detailed user manual to ensure hassle-free installation. Once assembled, it measures 246 cm x 190 cm x 188 cm (L x W x H). Its total weight capacity is 300 kg. It can be use in backyard, indoor, kindergarten, park, etc.

Description:

Our 4-in-1 multifunctional swing set will be a good choice for kid's entertainment time. It comes with 1 basketball hoop, 1 climbing ladder with colorful rungs, 1 disc swing with rope and 1 belt swing for kids to shoot, climb or swing. The hanging ropes of belt swing is easy to adjust from 95cm to 120cm to fit kids of different heights. Besides, the whole swing set accommodates up to 4 kids (no more than 300 kg) to play. Wear-resistant EVA material and carbon steel pipes ensure great weather resistance and excellent durability. Furthermore, the package contains 4 non-slip foot pads and 6 ground stakes to keep it steady.

Features:

• 4-in-1 activity set meets kid's different playing needs
• 1 basketball hoop for toddlers to shoot at the basketball
• Includes a climbing ladder with anti-slip rungs for kids to safely climb
• A disc rope swing and an U-shaped swing for kids to explore swaying fun
• The belt swing ropes can be adjusted from 95cm to 120cm
• EN71 certification for more safety
• 6 provided ground stakes and 4 foot pads for better fixation for safety

Specifications：

• Color: Yellow + Blue
• Material: Carbon Steel, PVC, PP, EVA
• Overall Dimension: 246 cm x 190 cm x 188 cm (L x W x H)
• Diameter of the Basketball Hoop/ Disc: 30cm
• Length of the Climbing Step: 30 cm
• Total Weight Capacity: 300 kg
• Weight Capacity of the Climbing Rope: 100 kg
• Weight Capacity of the Climbing Ladder: 100 kg
• Weight Capacity of the Belt Swing: 100 kg
• Maximum Player: 4 Kids
• Applicable Age: 3-9 Years Old
• Net Weight:22 kg

Package Includes：

• 1 x Swing Set
• 4 x Foot Pads
• 6 x Ground Stakes
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com