HONEY JOY Climbing Dome & Play Set, 8FT Geometric Dome Climber

• Multi-purpose Climbing Dome with Slide: This climbing dome and play set includes a geometric dome climber for kids to crawl or climb and a smooth slide for kids to enjoy sliding fun. Besides, measuring 242 cm x 183 cm x 89 cm (L x W x H), this fun activity center can accommodate 3 kids to play together, helping your little ones to have fun with their friends.
• Extra Weather-resistant Fabric Platform: We also design the dome climber with a premium fabric platform, which is sun-proof, water-proof and fade-resistant. Your little one can sit or stand on the platform. Additionally, the platform is also of great tear resistance and weather resistance, making it more suitable for outdoor use.
• Stable Structure with High Load Capacity: Made of powder-coated steel pipes, our climbing dome set ensures long-lasting service life and outstanding stability after setup. The whole play set bears a weight up to 150 kg. And heavy-duty steel frame makes it rust-proof, abrasion-resistant and wear-resistant, which can serve your kids for years.
• More User-friendly & Secure Details: Safety handrails on both sides of the slide ensures kids' safety when they slide. Smooth corners and edges create a safe playing area for all children. What's more, it also has passed EN71 certification for much more security.
• Ideal Activity Center for Your Kids: This playground will be an ideal festival or birthday gift for 3-10 years old. It can not only bring kids endless fun and burn their energy to free parents, but is also great for children's motor skills, balance ability, hand-feet coordination and critical thinking.

Description:

Our climbing dome with slide is a perfect activity center for 3-10 years old kids to crawl, climb and slide. It can be used in your jungle gym, backyard, garden, park and more to improve kids' motor skills, social skills, balance ability, hand-feet coordination and critical thinking. Plenty of steel pipes consist of the whole frame and weather-resistant fabric consists of the platform for long-term use. And the whole playground can holds up to 3 kids at the same time. Besides, to add more security, there are safety handrails and rounded edges.

Features:

• Contains 1 large dome climber, 1 smooth slide and 1 fabric platform
• High-quality fabric of the platform for great sun resistance and water resistance
• Rust-resistant steel frame for long-term use and excellent sturdiness
• Smooth edges and safety handrails of slide for safe use
• Suitable for children's motor skills, social skills, balance ability, hand-feet coordination and critical thinking
• Fun and attractive climber for 3-10 years old kids
• Perfect activity center for jungle gym, backyard, garden, park and more

Specifications：

• Color: As Pictures Show
• Material: Steel + Fabric
• Overall Dimension: 242 cm x 183 cm x 89 cm (L x W x H)
• Suitable Age: 3-10 Years Old
• Weight Capacity of Climb Dome: 150 kg
• Load Capacity of the Platform: 50 kg
• Load Capacity of the Slide: 50 kg
• Net Weight: 25 kg

Package Includes：

• 1 x Dome Climber
• 1 x Slide
• 1 x Fabric Platform
• 1 x User Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com