HONEY JOY Inflatable Water Slide, 7 in 1 Giant Water Park Double Long Slide w/Splash Pool, Tunnel Adventure

• 🦀【Multiple Play Areas】This inflatable water park has two water slides, two splash pools, two water cannons, a climbing wall and an easy-to-pass tunnel, allowing children to enjoy multiple fun at the same time. In addition, bright colors and unique crab shape can attract children to play for hours.
• ☀️【High-quality & Durable Materials】 Made of high-quality Oxford cloth and combined with advanced sewing technology, this inflatable waterslide is wear-resistant and puncture-resistant, allowing children to jump and climb freely. It can hold up to 150kg and is suitable for 5 children to play together (Note: each child should better weigh no more than 30kg).
• 💕【Safety Protection Design】 The mesh wall in the jumping area can ensure the safety of children when jumping and allow maximum ventilation. The cushioned landing pad at the bottom of the climbing wall can prevent children from being injured by accidental fall. In addition, the inflatable slide can be fixed on the ground by stakes to ensure safety and stability.
• 🌊【Quick Inflation & Convenient Storage】The inflatable water park can be inflated in just a few minutes. After use, it can be quickly deflated through a long air outlet pipe and folded into the bag for carrying anywhere. (Recommended for use with 750W blower, the blower is not included.)
• ⛱️【Sweet Accessories】 In order to better meet your needs, we have provided you with some accessories. A water hose for added enjoyment, a carrying bag for easy storage and transportation, 6 stakes for ensuring the stability and a repair kit for easy maintenance.
• Warning: 1. Ground pegs are used for lawn ground surfaces. Always ensure the bouncer and the air fan are secured to the ground with the pegs provided. Drive ground stakes completely into the ground to avoid tripping hazards. 2. Do not use in rainy, windy or extreme weather conditions. 3. Ensure active adult supervision at all times.
  

  

  

  

  

  
  
  
  
  

  
  

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com