HONEY JOY Inflatable Water Slide Bouncer, Children Wet & Dry Bounce House with Climbing Wall

Description:

Are you looking for a cool play set that helps kids escape the sweltering and dull summer? This inflatable water slide is definitely you best choice! It is a comprehensive play center that gives kids endless fun. Your little ones can get up to the top by the climbing wall, slide down with the cool water flow and fall into the wading pool at the bottom. Meanwhile, they are properly protected during playing. Because there are mesh walls, slide handrails and safety platform. What’s more, the bounce house is made of durable Oxford cloth, which is tear-proof and weather-resistant. Besides, the product also comes with sweet accessories, including carrying bag, a repair kit, a water pipe and 6 ground stakes, bringing much convenience during use.

Warning!!

1. Ground pegs are used for lawn ground surfaces. Always ensure the bouncer is secured to the ground with the pegs provided. Drive ground stakes completely into the ground to avoid tripping hazards

2. The blower should be securely anchored to the ground before use.

3. Do not set up in windy or rainy conditions: sudden gusts of wind may lift the product off of the ground.

4. Adult supervision and set up required.

Feature:

With climb wall, water slide and splash pool to attract kids for hours

The inflatable area can support three 3-10 years old kids (up to 90kg)

Made of durable oxford cloth that provides a long service life in the outdoors

Equipped with mesh walls, slide handrails and buffer platform for safety concerns

A carrying bag, a repair kit, a water pipe and 6 ground stakes are included

Hassle-free to set up and take down the bounce house

Can be set up in the courtyard, the park or indoor areas

Specification:

Color: As picture shows

Material: Oxford Cloth + Mesh

Overall Dimensions: 400cm x 300cm x 250cm(L x W x H)

Net Weight of Bounce House: 12kg

Max. Weight Limit of Inflatable Part: 90kg

Max. Player Number of Inflatable Part: 3

Individual Weight Limit: 30kg

Recommended Age: 3-10 years old

Package Includes:

1 × Inflatable Water Slide

1 × Repair Kit

6 × Ground Stake

1 × Carrying Bag

1 × Water Pipe

1 x Instruction

1 x Blower

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com