HONEY JOY Kids Corner Kitchen Playset, Wooden Pretend Play Kitchen

• Separated Washing Basin: Our kids corner kitchen playset comes with a separated washing basin. The rotary faucet and detachable sink enable your little one to pretend to wash vegetables. Besides, the faucet also features fun sounds & lights. It requires 2 AAA batteries, not included.
• Different Sounds & Lights: There are realistic sound & light effects on the microwave oven, range hood and double stoves with steam. And the turnable knobs make sounds when kids rotate them. Thus, your little one can feel like cooking on a real kitchen. Tips: It required 6 AAA batteries, not included.
• More Fun Playing Areas: Kids are allowed to place the ice cubes and press to get ice cubes to enjoy the realistic ice maker. Bottom roaster and simulated dishwasher allow kids to pretend to bake and clean dishes. They can also draw or write on the chalkboard to spark their imagination and creativity.
• Plenty of Storage Space: Hook on the left side is a nice place to hang kid's chef hat or apron. 3 utensil hooks keep the utensil tidy. Upper shelf and 2 open shelves provide enough storage space for different play food to help kids develop a good habit of organizing.
• Ideal Festival Gift for Kids: This play kitchen set is a perfect gift choice for kids' birthdays, Christmas or other festivals. It's suitable for kids over 3 years old. Kids can promote their life skills, hands-on ability and hand-eye coordination. In addition, its corner design will utilize corner space. And it's approved by EN71.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com