HONEY JOY Kids Inflatable Water Slide, 7-in-1 Outdoor Kids Jumping Castle w/Long Slide, Large Ball Pit, Double Climbing Walls

• Various Playing Areas: This inflatable bounce castle is designed to bring endless fun for kids, combining multiple playing areas including a large jumping house, a smooth slide, a spacious ball pit, 2 climbing walls, a pitching game, a ring-toss game and a basketball hoop. It can accommodate up to 4 kids (each under 30kg) to play together and have a good time.
• High-quality Material & Safety Design: Made of high-density Oxford cloth with double reinforced sewing techniques, the bouncy house can endure the test of time. What's more, the ventilated mesh walls can keep kids safe playing inside, while the 40cm height protective guardrails prevent accidental falling.
• Winter-themed Toy as Kid's Gift: In addition to the interesting play settings, the jumper house also features a large wall of winter-themed patterns, creating a fantasy winter land to attract kids. It is a good gift for kids birthday or other holiday. And the blow-up castle will soon be a blast in children's party!
• Easy to Install: The setup of kid's bouncer is just a breeze for everyone! Just take out & unfold the product on the ground, and then, connect to a blower (NOT included) & keep inflating. Besides, to enhance the overall stability, you can secure the bouncer with ground stakes.
• Humanized Accessory Kit: To allow kids to play more interesting games right away, the package kindly provides them with an inflatable basketball, 4 pitching balls and 4 tossing rings. Plus, there is a hand pump to help inflate the basketball, a carrying bag for storage, a repair kit for daily maintenance, and 7 ground stakes for extra stability.

Description:

The jumping house blows up easily and brings there a giant playground to keep kids fun and active for house. Not only does it feature several playing areas, it is also designed with more interesting games, like basketball and ring-toss. On the other hand, while kids are fully obsessed with the games, you parents can take a rest from the buzz of naughty kids. More importantly, the well designed 7-in-1 play center also attaches great importance to kids' safety.

Features:

• Fun to slide, jump, climb and play in the pool
• Tear-resistant oxford cloth provides a long service time
• Surrounding mesh netting ensures good air ventilation
• Reinforced safety guardrails of the slide for safe landing
• Large-size winter-themed picture enhances the season flair
• Comes with balls, rings and inflatable basketball

Specifications：

• Color: Multi-colored
• Material: 420D+840D Oxford Fabric
• Overall Dimensions: 424 x 360 x 195 cm (L x W x H)
• Ball Pit Dimensions: 182 x 150 cm (L x W)
• Jumping Area Dimensions: 305 x 183 cm (L x W)
• Sliding Surface Dimensions: 175 x 53 cm (L x W)
• Safety Platform Dimensions: 72 x 49 cm (L x W)
• Climbing Wall Width: 58 cm
• Archway Height above Slide: 55 cm
• Archway Dimensions above Climbing Wall: 60 x 48 cm (W x H)
• Recommended Age: 3-12 Years Old
• Max. Load Capacity on Inflatable Area: 120kg
• Max. Player Number: 4
• Individual Weight Limit: 30kg
• Net Weight: 19 kg

Package Includes：

• 1 x Basketball
• 1 x Hand Pump
• 1 x Repair Kit
• 7 x Ground Stakes
• 4 x Pitching Balls
• 4 x Tossing Rings
• 1 x Carrying Bag

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com