HONEY JOY Kids Play Tent, Triangular Kids & Toddlers Tent with Solid Wood Frame

• Roomy Playhouse for Kids: The triangular kids play tent measures 137 x 145 x 121 cm (L x W x H), which can accommodate 2 kids or 1 kid and 1 parent for hours of fun. It is suitable for various activities, such as parties, picnics, taking a nap, playing games, reading books, and more. The tent for kids be helpful to stimulate creativity and develop them imaginations.
• Soft & Comfortable Material: The kids play tent adopts a comfy polyester cotton canopy, which provides a touch that closely resembles the softness and smoothness of cotton and the slightly coarse texture of linen. Besides, it is also machine-washable and not easy to wrinkle, saving your time and effort for maintenance.
• Sturdy & Stable Structure: The toddler tent is supported by solid pine wood poles, ensuring good sturdiness and long-lasting durability. And the poles with exquisite craftsmanship are burr-free and safe. In addition, it adopts a stable triangular structure, providing a secure playing environment.
• Indoor & Outdoor Application: Whether you want to set up a magical play corner indoors or create a cozy spot for outdoor adventures, our play tent can be a perfect choice. It is suitable for creating special playtime memories in your nursery, living room, backyard, garden, and more.
• Cute Appearance & Easy Assembly: With its fresh beige and yellow color, adorned with decorative hanging flags and cute windows, this play tent can be a perfect holiday or birthday gift for your kids. Besides, the structure is simple and there are clear illustrations in the instruction, therefore you can easily set it up. And it features EN71 certification, ensuring safety.

Description:

A Versatile and Spacious Addition to Any Playroom and Backyard!The triangular kids tent measures 137 x 145 x 121 cm (L x W x H), offering plenty of room for endless adventures. Crafted from premium polyester cotton canopy, it guarantees a comfortable environment while keeping cool and comfortable for playtime or relaxation. The supporting structure of the tent is built to last, featuring solid pine wood poles that provide stability and durability. And the polished wood poles are safe and burr-free, ensuring a worry-free play experience. Whether used indoors or outdoors, this play tent creates a cozy haven for your child's imagination to flourish. (Note: please store it indoors when it rains)

Features:

• Features EN71 certification, ensuring safety during use
• The polyester cotton canopy features good wrinkle resistance and easy maintenance
• The canopy is machine-washable and hand-washable, easy to clean
• Built with solid pine wood poles and sturdy connection, ensuring stability and durability
• Adopts a stable triangular structure, reinforcing the overall stability and safety
• The smooth and burr-free polished wood poles ensure a secure playing environment
• The enchanting kids play tent with cute windows and hanging flags attracts kids' attention
• Features door lanyards on 2 sides, easy to open and close the door
• Equipped with a simple structure and clear instructions, easy to set up

Specifications：

• Color: Beige+Yellow
• Material: Polyester Cotton, Pine Wood, Plastic
• Overall Dimensions: 137 x 145 x 121 cm (L x W x H)
• Net Weight: 4 kg

Package Includes：

• 1 x Kids Play Tent
• 1 x Colorful Flag String
• 1 x User's Manual

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com