HONEY JOY Kids Ride On Car, 12V Electric Ride On Tractor with Trailer for Children, Electric Toy Car for Over 3 w/Remote Control

• Realistic Kids Tractor with Trailer: Our kids ride-on tractor is an ideal gift for kids over 3. It has realistic tractor outlook, bright headlights and attractive colors. Kids can use the detachable trailer to carry straws, flowers and various garden supplies for more fun. Kids can pretend to be a farmer. And if needed, you can remove the trailer by detaching the screw of the connection part.
• Safe & Smooth Driving Experience: Slow start system avoids sudden acceleration or braking. With 6 non-slip and wear-resistant wheels, kids can safely and steadily drive on various flat roads, such as brick road, wood floor, cement road and plastic track. In addition, our PP made seat can bear a weight up to 30 kg. The seat also has backrest, safety belt and handrails to offer your little one all-round protection.
• 3-Gear System & Remote Control Mode: Our tractor is designed with 2 operation modes: manual control mode and remote control mode. Kids can easily control this car with 3-gear lever, start button, steering wheel and foot pedal. And parents can also operate it with 2.4G remote control(requires 2 AAA batteries, not included), which is great for parent-child interaction.
• Built-in Battery & Premium Materials: Thanks to the 12V 7A rechargeable battery, our tractor ensure a speed of 3-8 km/h, providing kids with cheerful driving experience. Its charging time is 8-12 hours. Made of premium PP and iron materials, this toy car ensures excellent stability and high durability.
• Intuitive Control Panel for More Fun: With wireless and USB input, our vehicle plays music to bring kids much more fun. Kids can press the buttons on the control panel to adjust the music volume and play the music. Kids can hear horn by pressing the button of our steering wheel. And indicator lights will display the power level of built-in battery.

Description:

Realistic tractor outlook, bright LED lights, simulated chimney and beautiful stickers will attract kid's attention at first sight. Our tractor has a detachable trailer, so kids can easily remove the trailer to use it as an ordinary ride-on vehicle. And kids can manually control the vehicle with steering wheel, buttons and 3-gear lever. Besides, parents can also adjust its speed and direction with our remote control (requires 2 AAA batteries, not included).

Features:

• Realistic tractor look, bright LED lights, simulated chimney
• Includes a detachable trailer to store toys, snacks, flowers, garden supplies, etc
• 12V 7A rechargeable battery for long driving time
• Soft start technology and 6 non-slip wheels
  
• Wide seat with backrest, safety belt and handrails
• Perfect for wood floor, plastic track, cement road, brick road, etc
• Contains 2 operation modes: parental remote control mode and manual control mode
• 3-gear system, start button, steering wheel and foot pedal for manual operation
• AS/NZS ISO 8124.1 certification adds more security
• Wireless and USB input for music playing
• Steering wheel with horn
  

Specifications:

• Color: Black/ Green / Pink / Red / Grey Green
• Material: PP + Iron
• Overall Dimension: 136 cm x 51 cm x 52 cm (L x W x H)
• Net Weight: 13 kg
• Load Capacity: 30 kg
• Charger: 15 1000mA
• Battery: 12V 7AH
• Remote Control Battery: 2 AAA 1.5 V batteries(not included)
• Speed: 3-8 km/h
• Suitable Age: 3+ Years
• Charge Time: 8-12 hours

Package includes:

• 1 x Kids Ride On Tractor
• 1 x Remote Control
• 1 x Charger
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com