HONEY JOY Kids Seesaw Teeter Totter, Metal Rocking Seesaw Heavy Duty Indoor Outdoor Playground Equipment for Toddlers

• Rocking Teeter Totter: Combining seesaw and rocking chair as one, this 2-in-1 kids teeter totter not only provides up and down motion, but also brings the rocking function for your children. Therefore, this multifunctional seesaw offers more fun to attract your kids to play.
• 3-Seat Seesaw: Different from common seesaws, this premium metal teeter totter features 3 seats, which is suitable for 3 children to rock at one time. Therefore, this rocking chair promotes teamwork, develops social skills and improves balance while playing.
• Built for Comfort and Safety: Composed with ergonomic backrests and large seats, this kids rocking seesaw makes your children feel comfortable sitting on. At the same time, there are 2 smooth handlebars for your kids to grip in order to give the sense of security while rocking.
• Sturdy Structure: Made of heavy duty carbon steel frame, this seesaw is durable for long time use. It’s capable of accompanying your kid from 3 to 8 years old. What’s more, it comes with a good loading capacity up to 100 kg, which is sturdy enough to support your kids.
• Indoor & Outdoor Use: This teeter totter with EVA foam covered bottom is ideal to be used in the living room, playroom, backyard as long as there is available space. Hence, no matter what the weather conditions, our kids metal rocking seesaw is always be here for your children.

Product Description

Wide Backrest and Seat Kids will have super comfortable sitting experience on it.	Premium Steel Frame & Hardware The steel frame that painted with rustproof coating can stand with outdoor weathers.	Crossbar This crossbar is not only designed for resting feet, bus also enhance its stability.	Smooth & Round Handle Children can grip the handle comfortably during playing on the rocker seesaw.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com