HONEY JOY Kids Swing Set, A-Frame Swing Stand with 2-Pack Swing Sets, 300 kg Weight Capacity Swing Sets

• ✨Sturdy & Safe Construction: The frame of this A-frame swing stand is constructed of heavy duty steel frame, which is capable of supporting up to 300kg. At the same time, the reinforced center structure and beam supports ensure the additional stability for kids and adults use.
• ✨Large Space for 2 Swings: Measuring 257 x 183.5 x 183 cm (L x W x H) in dimension, this swing frame stand is larger and wider than others. Meanwhile, with 4 hooks on the top, this reliable and safe swing stand can support 2 swings stably at once. And there are 2 ways to connect through the 4 included carabiners or lanyard (included).
• ✨Suitable for Most Swings: Considering you may have different kinds of swings, this swing frame stand is designed to fit for most swings, such as swing seat, saucer tree swing, aerial yoga hammock, platform swing and hanging chair tent swing, etc.
• ✨Ultra-fun for Indoor & Outdoor: This heavy duty swing frame with rustproof surface allows you to use outdoors without worry. Better yet, the 4 fixed ground stakes keep this swing frame stable for incredible safety. And it is equipped with 4 anti-slip foot pads, so you can use the metal swing frame indoors as well.
• ✨Simple to Assemble: You can easily assemble this swing frame according to the detailed instruction manual. All accessories and hardware are included and have detailed assembly descriptions.

Description:

No matter where you want to use this swing stand indoors or outdoors, it will always keep stable because of its reinforced center structure, sturdy beam supports, heavy duty steel frame with anti-rust surface, fixed ground stakes and anti-slip foot pads. Featuring 4 hooks at the top and wider space in total, this metal swing frame is able to hang 2 swings at once by means of lanyard(not inclued) or carabiners. In addition, it is suitable for most swings, which include swing seat, saucer tree swing, aerial yoga hammock, platform swing(not included). With 300kg weight capacity, this heavy duty metal swing stand can used by kids(over 3 years old) and adults to create happy time.

Features:

• Fits for most swings (included) for wide application
• Come with strong loading capacity up to 300kg with sturdy steel frame
• Rustproof and weather-resistant surface for long-lasting outdoor service time
• Can be used indoors as well because of the included anti-slip foot pads
• Hang 2 swings at once with 4 hooks at top and larger space
• Stay stable for safe swinging with reinforced center structure and ground stakes
• 4 included carabiners for great convenience and acheive two ways connections

Specifications:

• Color: Blue and Yellow
• Material: Steel,Oxford Fabric, PP, PE
• Overall Dimension: 257 x 183.5 x 183 cm (LxWxH)
• Overall Dimension of Belt Swing: 66.5 x 14 x 121.5cm (LxWxH)
• Overall Dimension of Saucer Tree Swing: 100 x 90 - 160cm (DiaxH)
• Net Weight: 25 kg
• Weight Capacity: 300 kg

Package Includes:

• 1 x Swing Frame Stand
• 4 x Carabiners
• 4 x Ground Stakes
• 4 x Foot Pads
• 1 x Belt Swing
• 1 x Saucer Tree Swing
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com