HONEY JOY Kids Triangle Climber with Ramp

• 3 different sides of the climber are available
• The included ramp brings additional sliding fun
• Natural solid wood materials make it odor-free, non-toxic, and safe
• High-quality polyester-cotton ropes create a durable climbing net
• Surface without burrs for safety and easy cleaning
• Smooth edge and hidden screws protect children
• Got the EN71 certification
• Suitable for the living room, kid's room, kindergarten, etc.
• Detailed instructions and included hardware facilitate the assembly

Specification:

Package Includes:

1 x Triangle Climber
1 x Ramp
1 x Instruction

Description:

Enjoy a happy childhood with this triangle climber with a ramp!
Including a 3-sided triangle climber and a sliding board, this climbing toy set provides multiple playing ways for children. All corners are designed to be rounded and the surface has no burrs, ensuring safe use. With the natural solid wood materials and durable polyester-cotton, this triangle climber with the sliding ramp is safe, stable, and long-lasting. And it has also got the necessary certifications. This triangle climbing set is a great children's gift to develop their motor skills. 

Features:

• 3-Side Climber with Sliding Board: The triangle climber has a climbing ladder, a climbing board, and a strong climbing net, and these 3 different sides bring continuous fun to your kids. In addition, the wooden triangle climber can be used with the included sliding board.

• Solid Wood Construction: The panels of this climbing toy set are made of natural birch wood and beech wood. They have no odor and are safe for children, and are sturdy enough to hold up to 60 kg. With the well-painted surface, it is suitable for indoor use in multiple places, such as a kindergarten, a living room, a kids’ room, etc.

• Built for Children's Safety: Featuring a stable triangular structure, the 3-side climber is not easy to wobble. Besides, the hidden screws and smooth surface protect children from getting scratched and are easy to clean. And the rounded corners also make it safer.

• Kid's Personal Gym: This toy set combines the sliding board and climber, which satisfy a child's different activity needs. This climbing and sliding combination is a perfect gift for your kids to help to concentrate, improve balance, and strengthen their bodies.

• Easy Installation: This toddler climbing triangle set comes with an easy-to-understand user's manual and all the hardware you need, so you can easily complete the assembly. It is suitable for a children's room, home garden, or kindergarten to create a children's park.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com