Indoor Outdoor Dog Playpen, 81cm Height, 8/10/12 Panels, Black/White

Create a safe and versatile space for your pet with this dog playpen!
Designed for durability and daily use, this pet fence is made of high-quality HDPE material. Its smooth surface helps prevent scratches and allows for easy cleaning. With a flexible design, this playpen can be customized to fit various indoor and outdoor spaces, whether at home, camping, or traveling. Stability is ensured with suction cup feet for indoor floors and ground stakes for outdoor use, while double door latches keep pets securely contained. Tool-free snap-in assembly makes setup quick and simple.  

• Premium HDPE Material: Made from high-quality HDPE, this dog playpen offers a pet-safe space that is tough enough for daily use. It also maintains a smooth surface that helps prevent scratches and is easy to clean.

• Flexible Setup: Designed for adaptable use in different spaces, this pet fence can be customized to fit your layout needs. Its flexible configuration makes it easy to shape, whether you want to create a play area, a training zone, or a temporary barrier.

• Indoor & Outdoor Use: suitable for a wide range of environments, this pet playpen works well at home, beside an RV, while camping, during trips, or out in the backyard. It gives your pet a secure place to rest or play wherever you go.

• Stable & Secure Design: This 8/10/12-panel pet playpen includes suction cup feet that provide reliable stability on smooth indoor floors. For outdoor setups, included ground stakes add enhanced support. Double door latches offer added protection by helping keep curious pets safely inside.

• Tool-Free Easy Assembly: This dog playpen features a convenient snap-in installation that requires no tools, so you can assemble or rearrange it with ease. The user-friendly design saves time when setting up at home or on the go, and it is suitable for small and medium dogs as well as other animals. 

Specifications:

Color: Black/White
Material: HDPE
Dimension of Each Panel: 53 x 81 cm (W x H)
Dimension of Door: 37 x 77 cm (W x H)
Total Net Weight: 9/11.5/13.5 kg

Package Includes:

1 x Door Panel
7/9/11 x Enclosure Panel
8/10/12 x Ground Stakes
1 x User Guide

Shipping

Generally, your order only takes 3-7 working days to be delivered. Once your package ships, our system will send you a notification email. Thanks for your patience! (Please notice: We do not deliver to P.O. Box address!)

Return policy

You may return most new items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is due to our error (you received an incorrect or defective item, etc.).

You should receive your refund within 7 business days of delivering your package to the return shipper, however, in many cases you will receive your refund sooner. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), and the time it takes for us to process your return once we receive it (1 to 2 business days) and your bank processing our refund request (3 to 7 business days).

If you would like a refund, please contact me at the email address: customer@hikidspace.com or you can call 2134012666, Monday through Friday, 9:00 AM to 4:00 PM PST (phone is unavailable due to off hours Please contact us by email and we will reply to your email within 24 hours, except weekends and holidays.)

If there is an issue with an item, please feel free to contact our customer service team (email: customer@hikidspace.com) and we will try our best to make you 100% satisfied.

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do my offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com