Kids Activity Climber Slide Outdoor Playset

This Climber & Slide provide provides an outdoor challenge for tots and preschoolers! This backyard play set will enhance little adventurers balance and coordination as they crawl, climb, slide and explore. The active pretend play fun never ends with this durable activity gym!

Features:

Multi-purpose Sports Center: 

Equipped with climbing ladder, slide, basketball hoop, telescope toy and football goal, kid can learn to throw, play football and other skills. Not only exercise the kid's coordination ability, but also develop the spirit of adventure. 

Sturdy & Durable Materials: 

The toddler slide is made of environmentally friendly and non-toxic HDPE material that is not easily embrittled and deformed. The sturdy structure and strong load-bearing capacity allow the kid to play without worry and accompany your child for a long time.

High Safety Factor: The raised castle guardrail immediately attracts the children's interest and also protects the child from falling. And there is a deepen texture on the ladder to prevent the kid from slipping. Smooth and round corners make the kid's delicate hands do not be hurt.

Large Waiting Area: Spacious waiting area gives your child a huge activity area where children can easily turn around. The slide way is scientifically proportioned, so that the kid will naturally slide along the center line of the slide. Buffer zone design increases the cushioning force and prevents the kid from being hurt.

Easy to Assemble & Clean: The 2-step children's castle slide can be assembled quickly, saving you time and effort. It can bring fun for kids right away. And use serrated nuts for reinforcement to prevent loosening. Smooth surface is easy to clean and maintain. You can easily wipe off the stain with a damp rag.

Specifications:

• Material: HDPE
• Color: Gray, Red, Yellow
• Product dimensions: 54.5" x 36.5" x 45" (L x W x H)
• Basket diameter: 12"
• Net weight: 23.5 lbs
• Weight capacity: 110 lbs
• Age range: 3-8 years old

Package includes:

• 1 x Toddler slide
• 1 x Basketball hoop
• 1 x Telescope toy

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com