Kids Freestanding Slide W/Guardrails, Patio Toddler Slide W/Non-Slip Pedal

• Endless Fun for Kids: The bright colors of the kids slide make it quite appealing to children. Your little one can climb up the stairs and then slide happily. What’s more, you can easily place this children's slide in kids room, living room or garden.
• High-Quality HDPE: Made of high-quality HDPE material, the slide is free of BPA and other harmful elements. And the surface is smooth and round, which won’t do harm to kid’s delicate skin. What’s more, HDPE also possesses good resistance to abrasion and deformation, ensuring long-lasting service life.
• Strong Load Capacity: The kids slide features a double triangular structure, which ensures optimal stability. Thanks to this feature, it can better distribute the pressure and avoid tipping over. Its overall weight capacity is 50 kg.
• Safe to Play: The buffer zone is wide enough so that it does not get stuck. The spacious and non-slip pedal allows children to step safely on it. In addition, the corners of the children's slide are round, which prevent kids from getting injured.
• Foldable Design & Easy Assembly: The foldable design makes the children's slide very easy to store. When not in use, the slide can be folded up into a compact size. Furthermore, the detailed assembly instructions are enclosed with the product, so the installation is not that difficult.

Description:

This colorful children's slide will be a perfect addition for entertainment of children. The high level of safety is the greatest feature of this kids slide. Its double triangular structure ensures high stability on the ground without tipping over. In addition, we use wide and non-slip pedals for the ladder so that children can safely climb the slide. When your little one finishes using the kids slide, you can fold it up into a compact size to save space.

Features:

• Provide endless fun for your little one
• Can be used in garden, living room or children's room
• High-quality HDPE for good wear and deformation resistance
• Double triangular structure for high stability and load-bearing capacity
• With a buffer zone and non-slip pedals for safety
• Curved armrests for comfort
• Foldable design for easy storage
• Detailed instructions for easy assembly

Specifications：

• Color: As Picture Shows
• Material: HDPE
• Weight capacity: 50 kg
• Suitable Age: 3-8 Years Old
• Overall Dimension: 108 x 60 x 71 cm (L x W x H)
• Net Weight: 4 kg

Package Includes：

• 1 x Toddler Folding Slide
• 1 x User Guide

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com