Large Cat Tree w/Litter Box Enclosure, Hidden Cat Washroom

Description:

The stylish large cat tree is a must-have for every cat owner!

The cat tree that features a 80 cm x 48 cm x 47.5 cm (L x W x H) hidden enclosure with air vents, enabling you to say goodbye to odors. Additionally, the scratch pad and winding entry will reduce litter tracking, thus creating a clean home. The tall cat tree boasts 2 spacious platforms, a comfy condo, 2 interactive balls, and a sisal rope, providing ample space for multiple cats to rest, play, and relax. The removable and washable plush bed in the condo guarantees ultimate comfort and cleanliness for your pets. Moreover, the modern cat house will protect your furniture from claw marks with sisal-wrapped scratching posts. Also, the 2-in-1 climb ladder is made of sisal to release cats' instinct. Equipped with an anti-toppling fitting and 5 adjustable foot pads, the cat condo furniture ensures outstanding stability, prioritizing the safety of your pets. With decorative green leaves, the hidden cat washroom furniture is a special gift for your cats.

Features:

• Large hidden washroom will offer privacy for cats and reduce odors in home
• Removable scratch pad prevents litter tracking effectively
• Winding entry provides easy access for cats to enter the hidden washroom
• 3 air vents promote airflow to avoid unwanted smells
• Cozy condo with 2 entries provide a private shelter for furry friends to relax
• Solid fully wrapped sisal scratching posts promote healthy claw
• 2-in-1 climb ladder satisfies cats' climbing and scratching needs
• 2 dangling balls and a sisal rope will stimulate cats' hunting instinct
• 2-tier spacious platforms provide ample space for cats to explore
• Anti-tipping device can effectively prevent the cat tree from tipping over
• 5 adjustable support legs avoid wobbling on uneven grounds
• Removable & washable plush bed ensures upgrade comfort and easy maintenance
• Decorative faux green leaves add a pop of color to your room settings
• Accommodate cat litter box that measures ≤ 54 x 47 x 40 cm(L x W x H)
• Easy-to-grip metal handle and magnetic door catch ensure smooth opening of the door

Specifications:

• Color: Green + White + Natural
• Material: Sisal, MDF, Engineered Wood, Plush, PE
• Overall Dimensions: 80 cm x 48 cm x 175 cm(L x W x H)
• Cat Litter Box Enclosure Dimensions: 80 cm x 48 cm x 47.5 cm(L x W x H)
• Cat Condo Dimensions: 40 cm x 34 cm x 31.5 cm(L x W x H)
• Scratch Pad Size: 44.5 cm x 19.5 cm(L x W x H)
• Weight Capacity: 15 kg
• Net Weight: 21.5 kg

Package Includes:

• 1 x Cat Tree with Litter Box Enclosure
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com