Large Kids Play Tent with Removable Padded Mat & Gauze Door Curtain

Our lovely play tent will be one of the favourite places for your little ones(Over 1). Its measures 121 cm(L) x 105 cm(W) x 137 cm(H), which is large enough for 2-3 kids to explore or relax.

We also design it with cute cartoon patterns and 2 colour options to attract different kids. 2 top mesh windows, 2 side mesh windows with curtains and a gauze door curtain to keep it breathable. Besides, the kid's playhouse tent has a soft PP-cotton padded mat to create a cozy area for kids. Thanks to its wear-resistant polyester-cotton fabric and solid PVC frame, this tent can serve your kids for years. Additionally, convenient zippers ensure easy installation and detachment. And, the machine-washable fabrics are also super easy to clean.

Bullet Point:

• Spacious Room for Playing: Measuring 121 cm(L) x 105 cm(W) x 137 cm(H), our versatile kids' play tent is spacious enough to accommodate 2-3 kids to play or 1 adult to enter, offering your little one a private place for resting or entertaining. Thus, this play tent will be an ideal choice for the parent-child time, playing time, reading books or taking a nap.
• Removable & Comfortable Mat: Our play tent is also designed with a removable PP-cotton padded mat. It features easy-to-install and smooth zippers to save you time when you need to assemble or detach the mat. Also, the comfortable mat is breathable and machine-washable to ensure extra comfort and convenience.
• Mesh Windows & Gauze Curtain: This indoor playhouse tent possesses 2 top mesh windows and 2 side mesh windows with a curtain design to enhance air circulation. Apart from that, it is also designed with a breathable gauze door curtain to protect kids from mosquito bites.
• Durable Material & Stable Structure: Made of premium polyester-cotton fabrics, this play tent is durable, wear-resistant and washable, which is ideal for indoor use. What's more, strong PVC pipes and interior tight connectors form a solid frame, helping it stay stable on the ground.
• Perfect Gift for Your Little Ones: Our playhouse tent is specially designed for kids over 1. Realistic house outlook and cute cartoon patterns can attract kids' attention at first sight. In addition, with the play tent, kids can fully enjoy the fun of role-playing and stimulate their creativity.

Features:

• Enough play space to hold up to 2-3 kids or 1 adult
• Perfect for parent-child time, playing time, reading books or taking a nap
• Soft PP-cotton material inside the mat for additional comfort
• The inner mat is removable and easy to clean
• Easy-to-install and detachable zippers for much convenience
• 2 top mesh windows and 2 side mesh windows for good ventilation
• Gauze door curtain with tie-down straps makes it a private space for kids over 1
• Made of premium polyester-cotton fabric, which is breathable, washable and wear-resistant
• Solid PVC pipes and strong connectors for great stability
• Colourful cartoon patterns for an attractive outlook
• The perfect gift to promote kid's imagination and creativity

Specifications:

• Colour: Blue/Pink
• Materials: PVC, Polyester-cotton, PP cotton
• Overall Dimensions: 120 cm x 106 cm x 135 cm (L x W x H)
• Applicable Age: 12+months
• Net Weight: 4 kg

Package Includes:

• 1 x Kids Playhouse
• 1 x Mat
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com