Modern Cat Tree Tower for Kittens, Cat Activity Tower w/Large Plush Perch & Sisal Scratching Plate

• Versatile Activity Center: Our cat activity tower offers a spacious top perch perfect for cats to sunbathe and enjoy the view from higher place, or to take a nap. In addition, there is a hanging ball and scratch plate for cats to play and scratch, giving them hours of entertainment.
• Release Cats Instincts: One of the highlights of the cat tree tower is its sisal plate, which is constructed of engineered wood and wrapped by sisal cloth. Natural sisal boards are harmless to cats and are the perfect solution for helping cats sharpen their claws and divert their endless energy away from your furniture.
• Play & Rest in Comfort: The top perch is equipped with a plush cushion that makes the cat feel like it's lying among the clouds. In addition, the cushion is removable and washable, making it easy for you to maintain a clean resting environment for your cat. Besides, the base is also wrapped in plush and has rounded corners that do not easily hurt your cat.
• Suitable for Home Decor: Measuring 59 cm x 39.5 cm x 50 cm, this 2 tier compact cat tree doesn't take up much space for small spaces, and its minimalist design can perfectly blend into any furniture style. So it is not only an ideal play center for your kittens, but also a perfect addition to your home.
• Stable & Easy to Assemble: Featuring a large engineered wood base, our cat tree will not wobble or topple over easily and can support up to 20 kg. In addition, due to its simple construction, this cat activity tree can be quickly put together within 4 steps, saving your time from complicated assembly.

Description:

Cats beloved tree tower! Still bothered by cats jumping up and down? Our cat climbing tree has a simple design with a spacious top perch, a sisal plate and a hanging ball, which can fully satisfy the needs of cats to sleep, play and scratch. In addition, the top perch is equipped with a removable plush cushion for easy cleaning, allowing cats to enjoy the view in a more comfortable and clean environment. And the cat tree features a spacious base ensures the stability of the overall stability and can support 20 kg. And with the easy installation of this cat tree, you can quickly get a modern yet stylish piece of furniture in your home.

Features:

• Plush perch is perfect for cats to relax and enjoy distant view
• Equipped with a fur ball for cats to play for hours
• Large sisal plate is ideal for cats to sharpen claws
• Removable cushion is washable for easy maintaining
• Wide engineered wooden base ensures reliable stability
• Compact and modern design match well with any home decor
• Easy to assemble without additional tools

Specifications:

• Color: Beige/Grey
• Material: Engineered Wood, Sisal Cloth, Plush
• Overall size: 59 cm x 39.5 cm x 50 cm (L x W x H)
• Top Perch Size: 57 cm x 40 cm x 7 cm (L x W x H)
• Net weight: 6 kg
• Max Weight capacity : 20 kg
• Package includes:
• 1 x Cat Tree
• 1 x Instruction

1. How do I contact Hikidspace regarding my order?

Whatever happens to your order, you can contact us via customer@hikidspace.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

2. When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

3. What shipping methods do you offer?

All orders are shipped through either Australia Post or Direct Freight Express.

4. What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our total delivery times (3-7 business days) are estimates and may vary due to external factors outside of Hikidspace, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

5. How do I cancel my order?

Please contact us by e-mail (customer@hikidspace.com). If the order has already been shipped out, we would request the shipping fee for each package. Please refer to the Return Policy for additional information.

6. What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

7. What if I have received a damaged order?

Please contact us by e-mail (customer@hikidspace.com) and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Hikidspace with proof of the damage in detail as this will assist us in processing your order refund.

8. When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

9. What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

10. How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Hikidspace to process your refund.

11. Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
Note: We can only process orders purchased from hikidspace.com